Technical Inside Sales

KNF Neuberger•Hamilton, NJ

1d•$65,000 - $72,000

About The Position

Ready to Put Your Technical Knowledge to Work in Sales? Join our Inside Sales team and be the trusted partner customers rely on. From answering product questions to recommending solutions and supporting applications, you’ll combine relationship-building skills with technical insight to deliver real value and drive results. Essential Functions (Duties & Responsibilities) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responds to customer inquiries and incoming leads relating to use, operation, and maintenance of Company products. Make appropriate product recommendations for new applications, issuing quotations, and gaining commitments from the customer. Work closely with the sales team to ensure seamless transfer of identified business growth opportunities. Evaluate customer technical and commercial challenges by reviewing drawings, plans, and documentation, and deliver tailored solutions through cost estimates and project improvement recommendations. Leverage technical knowledge to identify and qualify new opportunities by uncovering customer needs, building credibility as a subject matter expert, presenting optimized solutions, and securing customer commitments. Build and maintain effective communication with customer contacts across technical, purchasing, service, quality, and management functions. Communicate requirements to internal key stakeholders (Production, Product Engineering, Customer Service, Marketing, Quality, etc.) to establish clear expectations for success. Leverage CRM and other tools to report on sales activity aiding in market analysis, new product development, and pricing strategies, as well as to build a database of customer and application history Represent Company at trade shows and conferences (overnight travel required) Travel up to 10%, including both domestic and international travel

Requirements

0-2+ years of experience in performing the duties and responsibilities outlined for this role
Strong mechanical aptitude required, engineering coursework or degree a plus
Must have a valid driver's license as travel to customer locations may be necessary

Nice To Haves

Previous technical inside sales and/or technical customer service experience is a plus
Familiarity with industrial manufacturing environments, particularly involving electro-mechanical devices, fluidics, vacuum/pressure equipment, and/or small motors.
Microsoft Office proficiency required
SAP and CRM experience preferred

Responsibilities

Responds to customer inquiries and incoming leads relating to use, operation, and maintenance of Company products.
Make appropriate product recommendations for new applications, issuing quotations, and gaining commitments from the customer.
Work closely with the sales team to ensure seamless transfer of identified business growth opportunities.
Evaluate customer technical and commercial challenges by reviewing drawings, plans, and documentation, and deliver tailored solutions through cost estimates and project improvement recommendations.
Leverage technical knowledge to identify and qualify new opportunities by uncovering customer needs, building credibility as a subject matter expert, presenting optimized solutions, and securing customer commitments.
Build and maintain effective communication with customer contacts across technical, purchasing, service, quality, and management functions.
Communicate requirements to internal key stakeholders (Production, Product Engineering, Customer Service, Marketing, Quality, etc.) to establish clear expectations for success.
Leverage CRM and other tools to report on sales activity aiding in market analysis, new product development, and pricing strategies, as well as to build a database of customer and application history
Represent Company at trade shows and conferences (overnight travel required)
Travel up to 10%, including both domestic and international travel