Technical Customer Service Representative

Northwest Staffing ResourcesSacramento, CA
6d$18

About The Position

Looking for steady, long-term work where you can use your customer service skills? We’re hiring a Customer Service Representative to support our call center team. If you’re friendly, reliable, and enjoy helping people with product and service questions, this could be a great fit for you. WHY YOU’LL LOVE THIS ROLE: Solve exciting technical challenges while making a real impact on our clients. Grow your skills and advance your career in a supportive, collaborative environment. Be part of a team that values your ideas, celebrates wins, and encourages work-life balance.

Requirements

  • Previous customer service experience (call center or similar is a plus.)
  • Comfortable using computers and learning new software.
  • Clear communication skills.
  • A positive, problem-solving attitude.

Responsibilities

  • Answer customer questions by phone, email, or chat.
  • Help customers use products and services.
  • Troubleshoot simple technical issues.
  • Record customer interactions in the system.
  • Work with teammates to resolve customer concerns.
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