Technical Content Developer

LG Electronics • Alpharetta, GA

54d • $85,000 - $100,000 • Onsite

About The Position

The Technical Content Developer at LG Air Conditioning Technologies is responsible for creating, developing, and maintaining high-quality technical training materials that support both internal and external training initiatives. This role focuses on translating complex technical information about LG HVAC systems, products, and technologies into clear, engaging, and instructionally sound learning content for instructors and learners. The ideal candidate possesses a strong understanding of HVAC systems, instructional design principles, and content development processes. They will collaborate closely with subject matter experts, product engineers, and training instructors to ensure technical accuracy and alignment with LG's training standards. The Technical Content Developer will produce instructor-led training materials, e-learning modules, technical guides, and supporting resources that enhance product knowledge, service capabilities, and overall learning outcomes.

Requirements

• Bachelor's degree, associate degree, or college diploma in Mechanical Engineering, HVAC Technology, Instructional Design, Technical Communications, or a related field.
• Five years of experience in technical content development, instructional design, or technical training-preferably within the HVAC or engineering industry, or similar.
• Proven proficiency in understanding technical detail and concepts and translating over to training content and delivery.
• Strong understanding of HVAC systems, electrical and mechanical components, and related industry standards.
• Proficiency with authoring tools and eLearning software (e.g., Articulate 360, Adobe Captivate, Camtasia, or similar).
• Working knowledge of Learning Management Systems (LMS) and SCORM-compliant course development.
• Ability to interpret and understand technical documentation, schematics, and service manuals.
• Able to travel up to 10% if needed.
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts in clear, learner-friendly language.
• Well-developed planning, organization, analytical, and decision-making skills.
• Skilled in Microsoft Office Suite (Word, PowerPoint, Excel) and Adobe Creative Suite for content creation and editing.

Responsibilities

• Review and edit existing LG training courses to ensure accuracy, consistency, and overall instructional effectiveness.
• Develop comprehensive technical training materials and resources that support new or updated LG Air Conditioning products and technologies.
• Collaborate with LG HVAC engineers, technical teams, instructors, and cross-functional teams to verify the technical accuracy and completeness of all training content.
• Partner with instructional design team to define project scope, learning objectives, and delivery strategies that result in instructionally sound materials.
• Conduct thorough research on assigned topics to collect accurate, relevant, and up-to-date technical information for HVAC training content development.
• Stay informed of emerging HVAC technologies, products, and industry best practices to ensure all materials reflect current standards and innovations.
• Manage multiple training development projects simultaneously, maintaining timelines, priorities, and quality standards across deliverables.
• Identify and escalate potential development challenges or issues that may impact project timelines, proposing solutions where appropriate, and execute countermeasures.
• Foster strong, positive relationships across internal business units to promote proactive communication and collaboration with the training development team.
• Collaborate with instructional design team to perform regular audience analyses, ensuring that training materials effectively address learner needs and skill levels.
• Engage with monthly tracking of development metrics and tracking.
• Support continuous improvement activities within the department to increase effectiveness and efficiency.

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.
• Eligible for the relevant benefit programs offered through our partner agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees