Technical Consultant

CCT • Tulsa, OK

5d

About The Position

We are redefining how casinos use data to drive smarter and faster decisions. Our Insight Analytics product gives operators clarity at every level of the organization. We are seeking a Technical Consultant to join our Insight Analytics Services team. This role blends software development, data engineering, and solution design with client-facing consulting. You will work closely with client executives and operational teams to implement Insight Analytics, develop custom data solutions, and turn complex casino data into actionable insights.

Requirements

• Bachelor’s Degree in a technical or business field (e.g., MIS, Computer Science, Information Systems, or related).
• Proficient with MS SQL Server development (queries, stored procedures, performance tuning, data modeling).
• Experience working with analytics, reporting, or BI solutions (data warehousing, dashboards, KPI reporting) is strongly preferred.
• Excellent technical writing and oral communication skills.
• Proven ability to work as part of a structured project team and with executive‑level stakeholders.
• Ability to work on-site at client locations throughout North America.
• Travel Expectations: ~10%.
• Ability to pass stringent background investigations
• Disciplined approach to planning, execution, and meeting implementation timelines.
• Strong analytical and problem‑solving skills with a focus on turning data into meaningful business outcomes.
• Ability to manage multiple assignments in a fast‑paced environment and meet tight deadlines.
• Comfortable working independently while also contributing effectively within a project team.
• Able to clearly formulate and communicate complex technical concepts to both technical and non‑technical stakeholders.
• Willingness to work extended hours on a sporadic basis during key client implementation milestones or go‑lives.

Nice To Haves

• Familiarity with visualization tools, powerBI, tableau, microstrategy, AWS, C#, and SQL technologies is a plus.

Responsibilities

• Collaborate with client management to design and implement Insight Analytics in their environment—defining the integrations, configurations, and targeted custom development that complement existing systems and deliver high business value.
• Design and implement custom data solutions using SQL (and other tools as needed) to support analytics use cases, KPIs, and executive reporting.
• Configure, extend, and support the Insight Analytics platform—data feeds, transformations, calculations, and visualizations—tailored to each client’s environment.
• Develop and optimize custom reports, stored procedures, and data processes that consolidate data across multiple casino systems to tell a clear, actionable story.
• Support the end‑to‑end implementation lifecycle: environment setup, integrations, data validation, UAT support, and go‑live activities.
• Troubleshoot and resolve technical issues in client environments, including data quality, performance, and integration problems.
• Produce clear technical documentation (data mappings, configuration guides, runbooks) that supports ongoing operations and client self‑sufficiency.
• Collaborate closely with Business Consultants, Product, and Engineering to ensure that solutions are aligned with client goals and Insight Analytics best practices.
• Provide production Support services for Insight Analytics clients, ensuring stability, reliability, and timely resolution of issues.
• Demonstrate outstanding customer service, professionalism, and relationship‑building skills in all client interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level