Technical Consultant

Liberty Mutual Insurance • Charlotte, NC

1d

About The Position

The Technical Consultant provides moderately complex consultative services to an assigned group of customers within a loss prevention specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships.

Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs.
Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants.
At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness.
Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of loss prevention consulting services.
Participates in actively acquiring and retaining profitable business.
Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Requirements

• Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field.
• Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• Position requires regular travel.

Nice To Haves

• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.
• Experience with Property/Construction preferred

Responsibilities

• Provides moderately complex consultative services to an assigned group of customers within a loss prevention specialty area or territory.
• Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs.
• Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual.
• Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager.
• Enhances the Company`s leadership position in the safety field through developing key relationships.
• Provides expert technical support to other loss prevention employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual.
• Monitors and evaluates the technical quality of loss prevention services provided by less experienced consultants.
• At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness.
• Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of loss prevention consulting services.
• Participates in actively acquiring and retaining profitable business.
• Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
• Enhances Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Benefits

• At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
• Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees