About The Position

This internship is for students pursuing a bachelor's degree in technical writing, rhetoric, or communication. Collaborate with project managers, video editors, technical writers, and subject matter experts. Reference previous videos to uphold best practices and brand standards. Use tools like Microsoft Office, Jira, WellSaid Labs, and Frame.io in the scriptwriting and production process. Participate in usability studies and competitive analysis to enhance video content and user experience. Assist with photo and video capture for intern programs and campus events. Coordinate with the knowledge base team to align video and written content.

Requirements

  • Currently enrolled in a four-year college and returning to school following the internship.
  • Able to obtain work authorization in the United States in 2026, and not require sponsorship in the future.
  • Strong written communication skills, with attention to clarity and accuracy.
  • Ability to work effectively in an independent and collaborative environment.
  • Proficiency with Microsoft Office applications.
  • Experience or willingness to learn tools such as Jira, Well Said Labs, and Frame.io.
  • Ability to follow and apply documented style guides.
  • Skilled at distilling long complicated information into succinct instructions.
  • Communication studies
  • Media Production / Digital Media
  • Journalism
  • Film & Video Production
  • Information technology / computer science
  • Human-Computer Interaction / Usability Studies
  • Interest in leveraging AI to enhance technical communication efficiency in customer support.
  • Passion for photography and video production.

Nice To Haves

  • Experience with usability studies and competitive analysis.
  • Skilled in video editing using Adobe Premiere, Illustrator, After Effects, and cloud-based tools.
  • Proficient in creating video tutorials and YouTube shorts.
  • Familiarity with PMP project management methodologies.
  • Ability to support photo and video capture for events.
  • Mindset of continuous improvement.
  • Demonstrated creativity and innovation in video production projects
  • Portfolio of completed projects that demonstrate personal proficiency.

Responsibilities

  • Collaborate with project managers, video editors, technical writers, and subject matter experts.
  • Reference previous videos to uphold best practices and brand standards.
  • Use tools like Microsoft Office, Jira, WellSaid Labs, and Frame.io in the scriptwriting and production process.
  • Participate in usability studies and competitive analysis to enhance video content and user experience.
  • Assist with photo and video capture for intern programs and campus events.
  • Coordinate with the knowledge base team to align video and written content.
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