Technical Business Integrator - Legal

Eli Lilly and CompanyUs, IN
11d

About The Position

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees and partners work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We are looking for people who are determined to make life better for people around the globe. Do you enjoy driving implementation across a large, complex group of multiple, related applications or systems across a function? Do you enjoy learning new technologies and business areas? Do you have a passion for technology and coaching others in best practices? Global Services Tech@Lilly provides solution delivery, release management, and service management capabilities for various functions across the enterprise such as Legal, Global Transparency, Ethics and Compliance, Travel and Expense, Records and Information Management, and Meetings Services. This position will report to the Associate Director, Global Services - Enterprise Business Solutions Tech@Lilly – Legal The Technical Business Integrator is responsible for ensuring IT functional services and projects are delivered with quality, on time, and on budget. Within the Global Legal Tech@Lilly Team, this individual will have responsibilities to partner in planning, execution, and support of business-critical objectives within the Legal business function. This role will work with the solution architects, external suppliers, EBS Leaders, and Lilly Legal business partners to deliver end-to-end solutions, aligned to Lilly operational, architectural, security, and design standards and principles. How You’ll Succeed: Develop deep business relationships to enable integration and u nderstand business drivers and business capabilities (future and current state) and assist with developing system designs and requirements to drive the organization's targeted business outcomes. Understand emerging technology trends and disruptions and the practical application of existing, new, and emerging technologies to enable new and evolving business capabilities. Lead requirements capturing exercises, understanding the “what” and “why” from a business perspective before figuring out technology “how”. Partner with internal and external technical teams to understand and influence the appropriate menu of technologies and tools to be used for solution delivery efforts. Analyze the business-IT environment (run, grow and transform the business) to detect critical deficiencies, legacy, and technical debt, and recommend solutions for improvement. Prioritize enhancements, service, and support initiatives for the service providers within the legal areas. Partner with technical vendors to meet commitments as set in contracts and/or SLA and perform vendor risk assessments. Ensure supported business areas achieve and realize value out of IT investments. Ensure effective communication across Legal, IT, Quality and Service Providers. Eliminate project barriers to ensure projects are delivered on time and on budget. Manage the release and deployment strategy for various legal systems or projects. Manage system support and continuous improvement for various legal systems. Work with business owners, solution architects, vendors, and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle.

Requirements

  • Demonstrated communication, leadership, teamwork, project delivery, and problem-solving skills.
  • Health care industry knowledge and business acumen.
  • Demonstrated ability to influence IT and business strategies to drive large-scale outcomes.
  • Experience with formal project management methodologies, agile frameworks (including Scrum, Kanban, SAFe, etc.) and working knowledge of associated practices and tools.
  • Excellent analytical, problem solving and communication skills, working across agile and diverse teams.
  • Ability to articulate new ideas and concepts to technical and nontechnical audiences.
  • Ability to understand the long-term ("big picture") and short-term perspectives of situations.
  • Demonstrated ability to think creatively about complex business problems and resolve these through new approaches.
  • Skilled at influencing, guiding, and facilitating stakeholders and peers.
  • Bachelor’s Degree in computer science or related scientific discipline.
  • Minimum 5 years of IT experience or related field.
  • Hands-on experience using AWS services (e.g., S3, EC2, Lambda, Glue, CloudFormation, and API Gateway)
  • Experience with Agile, DevOps, Jira, Confluence, GitHub, ServiceNow, and Power BI
  • Experience with Modern security protocols such as OAuth, JSON Web Tokens, Kerberos, TLS/SSL
  • Experience in integrating cloud solutions

Responsibilities

  • Develop deep business relationships to enable integration and u nderstand business drivers and business capabilities (future and current state) and assist with developing system designs and requirements to drive the organization's targeted business outcomes.
  • Understand emerging technology trends and disruptions and the practical application of existing, new, and emerging technologies to enable new and evolving business capabilities.
  • Lead requirements capturing exercises, understanding the “what” and “why” from a business perspective before figuring out technology “how”.
  • Partner with internal and external technical teams to understand and influence the appropriate menu of technologies and tools to be used for solution delivery efforts.
  • Analyze the business-IT environment (run, grow and transform the business) to detect critical deficiencies, legacy, and technical debt, and recommend solutions for improvement.
  • Prioritize enhancements, service, and support initiatives for the service providers within the legal areas.
  • Partner with technical vendors to meet commitments as set in contracts and/or SLA and perform vendor risk assessments.
  • Ensure supported business areas achieve and realize value out of IT investments.
  • Ensure effective communication across Legal, IT, Quality and Service Providers.
  • Eliminate project barriers to ensure projects are delivered on time and on budget.
  • Manage the release and deployment strategy for various legal systems or projects.
  • Manage system support and continuous improvement for various legal systems.
  • Work with business owners, solution architects, vendors, and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle.

Benefits

  • Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).
  • Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).
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