Technical Applications Scientist, OPUS Column

Repligen Corporation • Waltham, MA

43d

About The Position

Make a global impact-join Repligen.We're united by a mission to inspire advances in bioprocessing as a preferred partner in the production of biologic drugs that improve human health worldwide. No matter your role or background, at Repligen, you will play a key part in shaping some of the most innovative and life-changing therapies in the world. We foster a culture of purpose, collaboration, and shared success-where every voice matters and every contribution drives progress. Join us! We are seeking a highly motivated Technical Applications Scientist to join the OPUS Prepacked Columns Product Management team. In this role you will serve as a technical expert bridging customer experience and product performance by managing post-sales technical inquiries, assessing product complaints and collaborating cross functionally to maintain the high quality and reliability of the OPUS pre-packed chromatography portfolio. This role requires a strong foundation in chromatography coupled with analytical problem-solving and customer-facing skills.

Requirements

• Master's in Biochemistry, Chemical Engineering, Biotechnology or related Life Science discipline (PhD highly preferred, Bachelor's considered with relevant experience)
• 5+ years of hands-on experience in bioprocessing chromatography purification processes (resin packing experience a plus)
• Proven ability to troubleshoot and resolve technical issues in a customer-facing role
• Analytical and data-driven mindset with ability to leverage AI and interpret complex performance data
• Excellent communication skills and ability to work collaboratively with Quality, Operations and Commercial teams in a fast-paced setting
• Experience in regulated environment (GMP/biopharma preferred)
• Willingness to travel (up to 30% including international)

Responsibilities

• Serve as the technical point of contact for post-sales customer technical inquiries regarding OPUS performance and applications
• Perform data driven investigations and resolve customer complaints in collaboration with Quality, Engineering and Operations
• Provide technical troubleshooting support during customer qualification, validation and manufacturing runs
• Provide application expertise to internal teams on topics such as column performance, resin compatibility and system integration best practices
• Analyze resin packing performance and application data to define, monitor and optimize critical packing parameters
• Support internal training and enablement to build organizational knowledge of OPUS PPC technology, use cases and common troubleshooting scenarios
• Partner with Field Applications, Quality and Strategic Product Management to translate customer feedback and application learning into product roadmaps
• Identify trends in inquiries and complaints, develop proactive solutions and contribute to knowledge base creation
• Drive continuous improvement by collaborating cross-functionally with Operations, Quality and Commercial Teams

Benefits

• We offer a wide range of benefits such as paid time off, health/dental/vision, retirement benefits and flexible spending accounts.
• All compensation and benefits information will be confirmed in writing at the time of offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Number of Employees: 1,001-5,000 employees