Technical and Remote Support Specialist

Kikiktagruk Inupiat Corporation•Durham, NC

3d•Onsite

About The Position

Midnight Sun is seeking a Technical and Remote Support Specialist in support of a federal contract providing Animal Husbandry Support services to the National Institute of Environmental Health Sciences (NIEHS) at Research Triangle Park in Durham, North Carolina. The Technical and Remote Support Specialist will oversee training and competence activities for contract technical staff and will oversee animal care and technical support services for remote facilities. This position reports directly to the Project Manager and ensures compliance with the Statement of Work and Standard Operating Procedures, including the social housing program, review of animal rooms and husbandry documentation, and management of cubicle space. The ideal candidate will have great communication skills and works well with a team, is adaptable, acts positive, professional, and helpful manner, and demonstrates a strong work ethic. This position is designated as Essential Personnel and requires reporting to work during inclement weather or emergency events. The Animal Husbandry Support Contract for NIEHS provides care, maintenance, and technical services for laboratory animals, seven days per week, including weekends and holidays, for 72,000+ square feet of laboratory animal facility space, which includes outside ancillary support areas, including a separate facility located approximately one mile from the main facility. Midnight Sun supports the care and maintenance of the animals, the sanitation of equipment, technical training, and the general maintenance of the facilities in such a manner to maintain the highest level of Accreditation from the Association for Assessment and Accreditation of Laboratory Animal Care, International (AAALAC).

Requirements

High School diploma or equivalent required.
3+ years of experience required in an animal facility.
Strong organizational skills and the ability to work well with subordinates and supervisors and to promote teamwork.
Ability to multi-task and prioritize in order to provide coverage while meeting deadlines for contract deliverables.
Knowledge of industry-specific regulations and equipment.
High proficiency in Microsoft Office Skills (Outlook, Word, Excel).
Valid driver license.
Laboratory Animal Technician (LAT) certification from the American Association for Laboratory Animal Science (AALAS) required
Ability to obtain/maintain client site access and badging requirements.

Nice To Haves

Experience supporting rodent breeding colonies, performing rodent technical procedures (injections, gavage, etc.), and providing and overseeing training and technical competence in other personnel preferred.
Working knowledge of eSirius or a comparable electronic facility management system preferred.
Laboratory Animal Technologist (LATG) preferred.

Responsibilities

Oversee husbandry, technical support, breeding support, and facility management of the CAF and C129.
Train new employees on all SOP's, policies and procedures set forth in the contract.
Provide facility orientation for new employees and manage training program for hands on training of new ASP (animal study proposal) participants and provide input on their competency. Additional training for lab personnel upon request.
Coordinate, schedule, and implement mandatory training for all employees in accordance with the contract.
Overall responsibility for ensuring and documenting that all contract personnel complete required occupational health safety trainings, NIEHS mandated trainings (e.g., cybersecurity, harassment in the workplace, etc.) and that all contract personnel maintain job competence through ongoing SOP review.
Initiate and update SOP's as requested by the Government.
Provide technical backup at the direction of Project Manager/Assistant Project Manager including, but not limited to, module supervision, routine animal husbandry, identification, surgery, and sample collection.
Provide study assistance to research personnel as requested on the Experimental Summary Sheet and directed by the facility manager.
Maintain database for studies occurring in isolation cubicles.
Maintain complete understanding of all chemicals used in animal studies, attend study meetings as scheduled concerning safety protocols, techniques, disposition of animals and chemical hazards.
Maintain Safety Data Sheets.
Organize and conduct classes for employees taking AALAS certification exams.
Develop and maintain employee training manuals and records.
Attend and participate in scheduled Animal Health and supervisor's meetings.
Assists with other duties as needed or required to ensure contract success.