Technical Aide, Patriot Missile Program

RTX • Concord, CA

7d • Onsite

About The Position

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Software Engineering Directorate for the Patriot Program is seeking a Technical Aide to assist in processing media for release and shipment to our stakeholders. To be successful in this role you must pay strong attention to detail, be able to maintain an organized to do list despite shifting priorities, be able to successfully communicate within a team environment, and have strong documentation and record keeping skills. The role is only available in Tewksbury, MA.

Requirements

• HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.
• Experience in a technical support, project coordination, or similar role within a technical environment.
• Experience using Microsoft Office products, including MS Excel, MS Powerpoint, Teams, and MS Word.
• Experience in administrative tasks related to technical projects and internal collaboration.
• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Nice To Haves

• Experience using project management and collaboration tools like Jira, Confluence, or Microsoft Teams.
• Familiarity with Version Control repositories (e.g., Perforce, GIT, Clearcase.)
• Experience in documentation including using tools to track and maintain updates.
• Experience in supporting including training technical staff/managers in operational practices related to all related administration activities and onboarding staff.

Responsibilities

• Help document technical processes, workflows, and best practices to ensure consistency and knowledge sharing within the team.
• Track progress on deliverables and assist in updating project management tools (e.g., Jira, Confluence) with accurate data.
• Provide first-level troubleshooting for development tools and escalate more complex technical issues to the appropriate team members.
• Organize and maintain a repository of team resources, including code libraries, technical documentation, and project artifacts.
• Collaborate with cross-functional teams to ensure smooth communication and integration of tools or systems across departments.
• Support onboarding of new developers by setting up accounts, tools, and providing introductory guidance on team workflows.
• Perform Trusted Downloads to safely and precisely transfer tactical software between classified networks.
• Work self-guided in a team environment while following proper procedures for processing software to be released and shipped outside of RTX.
• Complete necessary documentation for software builds and release via PDM.

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees