Technical Account Manager - Customer Experience & Sales

Greenwood Fabricating And Plating LLCGreenwood, SC
1d

About The Position

Join our team in industrial manufacturing as a strategic partner to our customers. This role blends customer leadership, consultative sales, and technical problem-solving to drive growth and deliver exceptional customer experiences. Why Join Us • Own and grow key customer relationships • Influence revenue and business strategy • Work cross-functionally with engineering, operations, and leadership • Solve real-world manufacturing challenges

Requirements

  • Experience in technical sales, account management, or customer success in manufacturing
  • Strong relationship-building and communication skills
  • Commercial mindset with ability to identify growth opportunities
  • Comfort working with technical products and cross-functional teams
  • Problem-solving mindset and customer-first approach

Responsibilities

  • Drive account growth through strategic planning
  • Serve as trusted advisor and primary point of contact for customers
  • Lead commercial discussions including pricing and contract support
  • Coordinate solutions across technical, quality, and operations teams
  • Resolve complex customer issues and champion continuous improvement
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