Technical Account Manager, Inside Sales

IMCD Group B.V.

16h•Remote

About The Position

The Technical Account Manager, Inside Sales role focuses on driving growth through strong customer relationships and value-added technical solutions. This position operates in a fast-paced, entrepreneurial environment, collaborating with internal teams and customers to identify opportunities, support product discussions, and contribute directly to revenue growth, while leveraging tools such as Salesforce to manage pipelines, track customer interactions, and maintain accurate sales data.

Requirements

Extremely ambitious with the drive and commitment to succeed.
Passionate and committed to contributing to results in lead generation and new sales.
Highly energetic, self-starter.
Decision-making, problem resolution, and creative thinking skills.
Desire to learn products technically.
Entrepreneurial business focuses with strong business acumen.
Excellent written and verbal communication skills.
Strong time management skills and the ability to prioritize work.
Highly organized with sharp attention to detail
Naturally shows initiative and is solution focused.
Provides strong leadership to achieve sales results.
Well-presented and articulate.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular); experience with Salesforce a plus.
Working knowledge of standard office equipment.
Bachelor’s degree in a technical or business discipline
A minimum of two years of sales experience or technical experience

Nice To Haves

Experience selling chemical or technical products.
Experience with distribution sales.

Responsibilities

Maintain relationships with existing, core, and target customers at the required level to ensure the continuance of sales growth and customer satisfaction.
Identify targets for each strategic principal.
Respond promptly to all leads and write call reports (within 48 hours).
Engage in technical discussions with customers, outside sales, and internal staff.
Identify future revenue opportunities with new/existing customers, in conjunction with Regional Sales Manager.
Open line of communication with assigned accounts on a regular basis.
Participate fully in technical training sessions.
Identify and document decision makers, within customer/prospect organization, in order to start the sales process.
Maintain and expand the database for designated territory.
Grows earnings per designated sales goals.