Technical Account Manager

Integral Ad ScienceChicago, IL
2d

About The Position

The core of our platform is an Over-the-top (OTT) Header Bidding solution that enables publishers to run a unified auction between their direct sales and 30 video Sell Side Platforms (SSPs). In addition, we provide an Audience Management solution based on our integration with LiveRamp and a Server-Side Ad Insertion solution. We need someone to act as the link between these different projects and make sure that we are continuing to build a solid monetization platform for our customers. We are looking for someone who thrives at early stage companies and is comfortable wearing a few hats to move things forward. You ideally have some programmatic advertising experience and will work as a liaison between account management and engineering. You are comfortable proactively troubleshooting issues before engaging the engineering team.

Requirements

  • Proficiency in SQL and working with large data sets using tools such as MySQL, Amazon Athena, and Snowflake
  • Experience working with clients to understand their needs and troubleshoot issues directly or with engineering
  • History of driving projects forward and identifying areas for improvements
  • Experience with troubleshooting issues, bugs, and problem solving
  • Experience working with a lot of data in excel

Nice To Haves

  • Preferred experience with programmatic advertising technology (e.g., video ad serving, display ad serving, openRTB, SSAI, etc)

Benefits

  • paid time off
  • health insurance (medical, dental, vision) as well as PPO, HSA and FSA options
  • 401k with employer matching contributions
  • annual bonus
  • other incentive plans
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