Ketryx is on a mission to save and improve lives by making medical software and AI safe, secure, and reliable. We empower software teams building medical applications to create compliant, high-quality products that patients and providers around the world can trust. By automating the complex documentation and quality processes that traditionally slow innovation, we help teams build safer, more innovative medical software—faster. We’re looking for a Technical Account Manager who will own the long-term health, engagement, and growth of accounts post implementation. As a Technical Account Manager, you’ll partner with our customers to ensure that they are fully engaged, deriving value from our product, and positioned for growth. You will drive renewal conversations, identify opportunities for expansion, and act as a trusted advisor by delivering continuous-improvement services. This is a critical role for both our company and our customers. You’ll lead from the front: owning long-term executive relationships and helping our clients thrive and continuously increase ROI in some of the most complex and high-stakes environments in the world. If you’re a deeply experienced, humble, and commercially sharp leader who thrives at the intersection of product, quality, and service—we’d love to meet you.