Technical Account Manager, Mid-Market

Wispr Flow • San Francisco, CA

13d

About The Position

We’re looking for a Technical Account Manager to bridge product, support, and success, owning post-sales relationships across a high number of mid-market customers. You’ll guide pilots, onboard teams, and make sure every customer sees measurable value with Wispr Flow.

Requirements

• 2–4 years in technical support, success, or account management (SaaS preferred)
• Comfortable using technical tools (Linear, Pylon, Notion, Slack)
• Clear communicator, able to simplify complex topics for any audience
• Process-driven, extremely organized, curious, and naturally focused on problem-solving
• Analytical, and Thrives in fast-moving, startup environments

Responsibilities

• Own onboarding and pilot success from kick-off through conversion
• Manage a high number of customer accounts in your book of business
• Translate customer feedback into actionable insights for product and engineering
• Track adoption and engagement metrics to surface early wins or risks
• Deliver white-glove support alongside the Support team
• Create documentation and repeatable playbooks that scale the post-sales experience
• Become an expert in the Wispr Flow product.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees