Technical Account Manager - Marine

AWC Career•Houston, TX

11d

About The Position

We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning. We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions in the marine and maritime sector, we want you on our team. As a Technical Account Manager with AWC, you will work closely with our sales team and marine customers to understand vessel, port, shipyard, and offshore applications, and discuss how power, controls, drive and electrical technologies can be implemented for improvement. The successful candidate must be innovative, passionate, and resourceful while demonstrating technical skills. How you’ll make an impact: Communicate how to implement marine-grade power, controls, drive, and electrical solutions with marine accounts in the Texas market Work with our inside and outside sales team to implement word-class marine automation and electrical technologies that improve reliability, safety, and operations uptime Teach concepts from marine electrical fundamentals and motor control to complex vessel/port SCADA systems, database management and secure industrial networking Provide technical support for the following products/technologies: PLC, I/O, HMI, SCADA, Drives, Motor Control Centers, Motor Controls, Control Panel Design, and Power Distribution, including marine-rated enclosures and corrosion-resistant installations Troubleshoot marine and maritime industrial systems to identify the right equipment to restore customer operations quickly (propulsion auxiliaries, ballast systems, cargo handling, dockside automation, onboard utilities) Develop Bills-Of-Material based on customer requirements, ensuring compatibility with marine standards, certifications, and harsh-environment operating conditions Demonstrate hardware and software onboard, dockside, shipyard, and offshore settings, adapting solutions to real-world marine constraints Document and share best practices for marine power and automation deployments, including lessons learned from vessel retrofits and new-build projects Motivated self-starter with the unique ability to manage a complex schedule that may include shipyard visits, vessel walkdowns and port/terminal site work

Requirements

2 or 4-Year Technical Degree (Engineering preferred)
5 + years of hands-on technical experience in power, electrical, automation , or controls
Leadership experience as a team lead, a mentor, or a supervisor
Ability to see the big picture and manage the details of execution in marine operational contexts, where downtime and compliance are critical

Nice To Haves

Bachelor’s degree (preferred in an Engineering)
Base level knowledge of Electrical and Automation products, including but not limited to: PLC’s, I/O’s, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, Motor Control Centers and Switchgear etc. with preference for marine/harsh environment applications
Basic understanding of electricity, panel design/wiring, manufacturing/OEM experience, plus strong comfort navigating: Marine electrical distribution systems Corrosion-resistant and vibration-tolerant panel design Retrofit constraints aboard vessel
Familiarity with marine-industry expectations such as: Reliability engineering in mission-critical systems Lifecycle planning for ships/offshore assets Working alongside port engineers, shipyard electricians, marine maintenance crews

Responsibilities

Communicate how to implement marine-grade power, controls, drive, and electrical solutions with marine accounts in the Texas market
Work with our inside and outside sales team to implement word-class marine automation and electrical technologies that improve reliability, safety, and operations uptime
Teach concepts from marine electrical fundamentals and motor control to complex vessel/port SCADA systems, database management and secure industrial networking
Provide technical support for the following products/technologies: PLC, I/O, HMI, SCADA, Drives, Motor Control Centers, Motor Controls, Control Panel Design, and Power Distribution, including marine-rated enclosures and corrosion-resistant installations
Troubleshoot marine and maritime industrial systems to identify the right equipment to restore customer operations quickly (propulsion auxiliaries, ballast systems, cargo handling, dockside automation, onboard utilities)
Develop Bills-Of-Material based on customer requirements, ensuring compatibility with marine standards, certifications, and harsh-environment operating conditions
Demonstrate hardware and software onboard, dockside, shipyard, and offshore settings, adapting solutions to real-world marine constraints
Document and share best practices for marine power and automation deployments, including lessons learned from vessel retrofits and new-build projects
Manage a complex schedule that may include shipyard visits, vessel walkdowns and port/terminal site work