Technical Account Manager (Agency)

The Trade Desk•Denver, CO

About The Position

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk! WHO WE ARE LOOKING FOR: The Technical Account Manager will lead several of our most strategic Agency partner engagements deepening our integrations with our partners. This individual plays a critical role in translating company initiatives through streamlined technical operations. We are looking to hire someone who understands web technology, learns fast and is not afraid of complexity. You are comfortable leading high visibility projects and sharing best practices with a dynamic group of TAMs.

Requirements

2+ years of work experience in a technical client-facing role
Proficient working knowledge of Excel, Office and Outlook is a must
Demonstrable creative thinking and problem-solving abilities
Ability to manage multiple priorities and perform in a fluid, fast-paced work environment
Ability to communicate efficiently and effectively
Strong acumen for technical consulting and adept in influencing client technical investments that drive positive business outcomes
You should have a passion for educating, training, and confidence to bring creativity to problem solving
Expert project/program manager responsible for setting timelines, stakeholder management, and independently driving initiatives forward. Superb attention to detail is an absolute must.
Superior relationship management skills including the ability to influence/advocate for your team in our collaborations with the Commercial and Technical organizations
Effective decision making tactics that strives to clearly define the context, stay solution oriented and, when necessary, build advocacy with your leadership team
Quickly grasp & learn new technical subjects and be able to explain them to others.

Nice To Haves

Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred
Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders
Experience with digital advertising technology is a major plus
Experience with a formal project management method is a plus

Responsibilities

Manage the post-sale technical relationship for portfolio of accounts spanning multiple channel partners.
Participate in strategic meetings to support engagements that require technical consultation
Know our capabilities and differentiators to help the team identify opportunities to leverage them to solve business needs and support revenue growth
Lead the development of project tracking and portfolio-specific goals based on the company’s vision and define a framework for reporting progress with leadership.
Ideate, scope, and program manage engineering work to facilitate custom solutions to be scaled across our partners
Communicate and collaborate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organizations.

Benefits

comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
retirement benefits such as a 401k plan and company match
short and long-term disability coverage
basic life insurance
well-being benefits
reimbursement for certain tuition expenses
parental leave
sick time of 1 hour per 30 hours worked
vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
around 13 paid holidays per year
Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan