Tech Grove Program Coordinator (TEMP)
About The Position
Central Florida Tech Grove: The Central Florida Tech Grove is a nationally recognized hub for defense innovation, connecting the Department of War with industry, academia, and entrepreneurs. Located within Orlando’s world-class modeling and simulation ecosystem, Tech Grove accelerates technology transition through collaboration, challenge-based programs, and startup engagement. It serves as both a physical space and virtual platform for solving mission-critical defense challenges. The Grove plays a key role in expanding the defense industrial base and driving applied research with real-world impact. UCF’s leadership of Tech Grove helps advance national security, innovation, and regional economic growth. For more information, visit the Central Florida Tech Grove website. The Opportunity: The Program Coordinator is responsible for coordinating day-to-day facility operations and ensuring all scheduled events are executed smoothly and professionally. This position manages event scheduling and booking, monitors facility communications, fields customer inquiries, and ensures all facility spaces are prepared according to client requirements. This position also conducts pre-event walkthroughs with customers to verify that technical and A/V systems are functioning properly and meet event needs. This role involves a high level of comfort and professionalism when working witha military and government customers.
Requirements
- Bachelor’s or Master’s degree and 1+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
- Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.
- This role may require access to secure facilities or classified information.
- Selected candidate must meet all federal security requirements, which may include obtaining a U.S. Government security clearance.
Nice To Haves
- Experience in program management, event coordination, customer service, or office operations.
- Experience coordinating corporate, training, or community events.
- Familiarity with event booking software or scheduling platforms.
- Working knowledge of basic A/V equipment and event technology and basic troubleshooting knowledge for A/V and technical systems.
- Comfort and ability to communicate with military and government customers.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Excellent communication skills (phone, email, in-person).
- Strong organizational and scheduling skills with great attention to detail.
Responsibilities
- Facility & Event Operations Manage the facility’s event calendar and oversee scheduling logistics.
- Coordinate event bookings, ensuring proper documentation and confirmation of customer requirements.
- Maintain awareness of upcoming events and proactively prepare facility spaces accordingly.
- Ensure facility readiness for meetings, trainings, and special events.
- Customer Service & Communication Monitor and respond to facility email communications in a timely and professional manner.
- Field incoming phone calls and provide accurate information regarding event availability, policies, and services.
- Serve as a primary point of contact for clients regarding event planning, facility use, and setup needs.
- Event Setup & Execution Ensure rooms and event spaces are arranged according to customer specifications, including seating layout, tables, signage, parking reservations, and equipment.
- Coordinate with staff/vendors as needed to support event setup and breakdown.
- Confirm all facility resources (keys, access, supplies, equipment) are available prior to event start time.
- Technical & A/V Support Oversight Conduct walkthroughs with customers prior to events to verify setup meets expectations.
- Ensure A/V equipment, presentation systems, microphones, and other technical tools are functional.
- Troubleshoot or coordinate troubleshooting of technical issues as needed to ensure event success.
- Facility Monitoring & Standards Maintain a clean, organized, and professional facility environment.
- Ensure safety protocols and facility procedures are followed.
- Identify facility issues (maintenance needs, equipment concerns, supply shortages) and report or coordinate resolution.
Benefits
- State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state’s benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First.
- OPS positions are not entitled to paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
