NM Alameda Team Member FT

CHAMPION XPRESS CAR WASH•North Valley, NM

21h•Onsite

About The Position

This Full Time Team Member position at NM Alameda is accountable for key performance indicators related to vehicle preparation and loading safety, as well as the completion of daily operational tasks. The role involves direct interaction with guests, operating and maintaining car wash equipment, ensuring safety protocols are followed, and contributing to the overall cleanliness and efficiency of the car wash facility. The position also includes training new team members and managing membership services.

Requirements

Knowledgeable on property safety and layouts
Knowledgeable of what not to wash
Knowledgeable of tunnel equipment
Ability to safely guide and load each vehicle per size
Ability to use bug prep gun to properly prepare vehicles for wash process
Ability to remove mud in wheel wells when appropriate
Ability to perform safety inspection of vehicles before wash
Ability to make key adjustments to car wash equipment
Knowledgeable on E-Stop Locations
Ability to handle tunnel incidents effectively and safely
Responsibility for vacuum service process
Ability to participate in the nightly close down checklist
Ability to engage with each guest using the 4 Steps of Service
Knowledgeable on 3 Single Wash packages
Ability to inform all retail guests about Memberships
Ability to present our Difference
Ability to train new Team Members on approved training modules
Ability to aid in member visit success rate (License Plate Recognition/RFID sticker reads)
Ability to communicate key vehicle information and equipment retracts to crew
Ability to observe vacuum area for guest satisfaction
Knowledgeable on membership management
Fluency in the LEAP Conflict Resolution process
Ability to complete daily shift report to document shift performance
Ability to maintain a clean, organized car wash facility
Ability to learn how to safely open and close the car wash with leadership
Ability to safely use ladders and engage e-stop while cleaning
Ability to learn backroom safety and equipment knowledge
Ability to adhere to all company policies, procedures, safety standards and codes of conduct
Ability to follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals
Ability to assist in cleaning the facility (equipment, walls, trench, vacuums, trashcans, and lot)
Willingness to work in all weather conditions (cold, hot, wet, rain, snow)
Ability to lift up to 50 lbs.
Ability to be on your feet 100% of the day and outside
Ability to attend all mandatory training sessions
Ability to attend all mandatory team meetings and cleaning
Ability to perform landscaping, weed control and lot maintenance

Responsibilities

Be knowledgeable on property safety and layouts
Be knowledgeable of what not to wash
Be knowledgeable of tunnel equipment
Greet guest as they approach the car wash tunnel
Safely guide and load each vehicle per size
Use bug prep gun to properly prepare vehicles for wash process
Remove mud in wheel wells when appropriate
Perform safety inspection of vehicles before wash
Make key adjustments to car wash equipment
Be knowledgeable on E-Stop Locations
Handle tunnel incidents effectively and safely
Be responsible for vacuum service process
Participate in the nightly close down checklist
Engage with each guest using the 4 Steps of Service
Be knowledgeable on 3 Single Wash packages
Inform all retail guests about Memberships
Be able to present our Difference
Train new Team Members on approved training modules
Aid in member visit success rate (License Plate Recognition/RFID sticker reads)
Communicate key vehicle information and equipment retracts to crew
Observe vacuum area for guest satisfaction
Be knowledgeable on membership management
Be fluent in the LEAP Conflict Resolution process
Complete daily shift report to document shift performance
Maintain a clean, organized car wash facility
Learn how to safely open and close the car wash with leadership
Safely use ladders and engage e-stop while cleaning
Learn backroom safety and equipment knowledge
Adhere to all company policies, procedures, safety standards and codes of conduct
Follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals
Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
Be willing to work in all weather conditions (cold, hot, wet, rain, snow)
Be able to lift up to 50 lbs.
Be on your feet 100% of the day and outside
Attend all mandatory training sessions
Attend all mandatory team meetings and cleaning
Perform landscaping, weed control and lot maintenance
Perform any other duties directed by leadership