Team Member - Moo Moo Express Car Wash

Express Wash Concepts • Columbus, OH

22h • Onsite

About The Position

Join Moo Moo Express Car Wash, part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, offering a path to growth and success starting at $15.00/hour. This role is ideal for individuals starting their career or looking to advance, with opportunities to move into leadership roles. Moo Moo Express Car Wash is committed to delivering fast, eco-friendly services, exceptional customer care, and community involvement. As a Team Member, your primary focus will be on providing outstanding customer service and driving sales by engaging potential customers, presenting monthly unlimited car wash packages, and upselling products to existing customers. Express Wash Concepts, founded in 2018, is one of the nation’s fastest-growing express tunnel car wash operators with over 130 locations across six states, recognized on the Inc. 5000 list for five consecutive years. The company's mission is to deliver high-quality, eco-friendly washes with a people-first culture.

Requirements

• High school diploma or equivalent, or current enrollment
• Ability to work flexible hours, including weekends
• Stand and move throughout the site for the entire shift in a fast-paced environment
• Work outdoors in all weather conditions
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally
• Positive attitude, willingness to take direction, and a professional appearance
• Follow safety guidelines and wear the required safety equipment

Responsibilities

• Educating our customers on the benefits of our Unlimited Wash Club
• Greet and exceed customer expectations through long-lasting first impressions
• Actively engage with customers pre/post wash to ensure 100% satisfaction
• Maintain quality assurance through accurate Quality Control checks
• Comply with all safety protocols and standard operating procedures
• Properly address all customer escalations in a calm and collected manner
• Understand and operate basic functional retail equipment (computer, POS, etc.)
• Pitch our membership when interacting with new customers
• Learn the wash process and equipment to expand the knowledgebase
• Perform other related duties as required and assigned

Benefits

• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Paid vacation (per Employee Manual)
• Clear growth and development opportunities across 130+ locations
• A supportive team environment focused on coaching, training, and celebrating wins
• Opportunities to give back through community partnerships and EWC Cares
• 401(k) with company match up to 4%
• Educational reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees