Team Member - Moo Moo Express Car Wash

Express Wash Concepts • Columbus, OH

1d • Onsite

About The Position

Join Moo Moo Express Car Wash, part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies. This role offers a path to growth and success, starting at $15.00/hour with opportunities to advance to leadership roles and beyond. Moo Moo Express Car Wash is committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to communities. Express Wash Concepts, founded in 2018, is one of the nation’s fastest-growing express tunnel car wash operators with over 130 locations across six states, earning a place on the Inc. 5000 list for five consecutive years. The company's mission is to deliver fast, high-quality, eco-friendly washes paired with exceptional customer experience and a people-first culture.

Requirements

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Work outdoors in all weather conditions.
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.

Responsibilities

• Focus on providing exceptional customer service.
• Focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers.
• Educate our customers on the benefits of our Unlimited Wash Club.
• Greet and exceed customer expectations through long-lasting first impressions.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Comply with all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Understand and operate basic functional retail equipment (computer, POS, etc.).
• Pitch our membership when interacting with new customers.
• Learn the wash process and equipment to expand the knowledgebase.
• Perform other related duties as required and assigned.

Benefits

• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Paid vacation
• Clear growth and development opportunities across 130+ locations
• A supportive team environment focused on coaching, training, and celebrating wins
• Opportunities to give back through community partnerships and EWC Cares
• 401(k) with company match up to 4%
• Educational reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees