Team Leader - Moo Moo Express Car Wash

Express Wash Concepts • New Albany, IN

1d • Onsite

About The Position

Join Moo Moo Express Car Wash as a Team Leader, earning $17.50 per hour. As part of Express Wash Concepts, a fast-growing and award-winning company, this role offers a clear path for growth and success, from Team Leader to higher leadership positions. Moo Moo Express Car Wash is committed to delivering fast, eco-friendly services, exceptional customer care, and community involvement. The company emphasizes continuous training, a supportive team environment, and opportunities for development across its 130+ locations in six states. Express Wash Concepts was founded in 2018 and has been on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years, focusing on high-quality, eco-friendly washes and a people-first culture.

Requirements

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Positive attitude.
• Willingness to take direction.
• Professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.
• Required to stand and move throughout the site for the entire shift.
• Ability to work on your feet for an entire shift in a fast-paced environment.
• Ability to work outside in all weather conditions.
• Ability to lift 25lbs.

Nice To Haves

• Previous sales or customer service experience.

Responsibilities

• Support the site's facility and operations responsibilities.
• Contribute to delivering outstanding customer service.
• Boost sales growth.
• Uphold stringent quality standards.
• Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Benefits

• Continuous training
• 401k plan with a company match of up to 4%.
• Unlimited Wash Club Membership
• Supplied uniforms
• Paid vacation
• Educational reimbursement
• Clear growth and development opportunities across 130+ locations
• A supportive team environment focused on coaching, training, and celebrating wins
• Opportunities to give back through community partnerships and EWC Cares

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED