Team Leader - Targeted Case Management (Ramsey County)

Mental Health Resources • Saint Paul, MN

4d • $77,509 - $100,762

About The Position

The role of the Team Leader is to supervise and coordinate the case management services provided by teams of case managers to adults with severe and persistent mental illness and/or children with severe emotional disturbance. MHR is looking for candidates who are Spanish speaking, Hmong speaking, and Somali speaking. You may receive a $1000 salary bonus for passing the language proficiency exam.

Requirements

• Bachelor's degree in social work/psychology or human services related field
• Two years case management experience of which at least one year is experience in community based mental health with adults recovering from mental illness OR combination of equivalent experience and training

Nice To Haves

• MHR is looking for candidates who are Spanish speaking, Hmong speaking, and Somali speaking.

Responsibilities

• Supervise a team of case managers to ensure the effective delivery of service, facilitate team meetings, collaborate with clinical supervisors to provide ongoing coaching, mentoring and supervision in an atmosphere that fosters open communication to ensure case managers are supported in their roles and understand performance expectations
• Coordinate work schedules to ensure coverage of program needs, communicate openly, directly and professionally with all team members
• Ensure that staff complete CEU requirements, Rule 79, county and MHR requirements
• Collaborates with Human Resources and complies with MHR policies and procedures with staff recruitment, orientation, corrective action plans, retention, and training of case managers
• Review and evaluate the performance of case managers, including performance appraisals in accordance with MHR policies and procedures
• Assist in the development and implementation of programs goals and objectives
• Attend and participate in all programs and Agency staff meeting
• Ensure timely submission of all civil commitment paperwork
• Complete assigned reports and ensure collection of required data, audit case records, reports, and paperwork to ensure it meets agency & rule 79 requirements
• Monitor teams to ensure services to clients are meeting agency expectations and all documentation is in accordance with MHR documentation standards and Rule 79 requirements
• Conduct client intake assessment and assign cases to team
• Be responsive to clients’ and stakeholders’ concerns when quality of care is compromised by direct staff or agency practices
• Assess and monitor services rendered to clients

Benefits

• Up to 8 hours of clinical supervision per month provided toward LICSW, LCSW, LPC, and LPCC licensure.
• Intensive two-week initial orientation program AND on-going in-house training program.
• iPhone, laptop computer, and Wi-Fi provided for all community-based staff.
• Health insurance (including family health coverage) with employee costs in the top 6% of most affordable health care options.
• Competitive dental insurance.
• Automatic enrollment in retirement plan after 1 year with a 3% employer contribution.
• 9 paid holidays and 28 days accrued PTO during your first year.
• Annual merit-based salary increases.
• Schedule primarily Monday-Friday daytime hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees