Team Leader / Float - Targeted Case Management

Mental Health Resources•Saint Paul, MN

3d•$77,509 - $100,762

About The Position

This position is responsible to supervise and coordinate the case management services provided by teams of case managers. 50% of the time this position will supervise and coordinate the case management services provided by teams of case managers to children up to age 21 with severe emotional disturbance. The remaining 50% of the time this position will float between teams of case managers who provide case management services to adults with severe and persistent mental illness.

Requirements

Bachelor's degree in social work/psychology or human services related field
Two years case management experience of which at least one year is experience in community based mental health with adults / youth recovering from mental illness OR combination of equivalent experience and training

Responsibilities

Supervise a team of case managers to ensure the effective delivery of service, facilitate team meetings, collaborate with clinical supervisors to provide ongoing coaching, mentoring and supervision in an atmosphere that fosters open communication to ensure case managers are supported in their roles and understand performance expectations
Coordinate work schedules to ensure coverage of program needs, communicate openly, directly and professionally with all team members
Ensure that staff complete CEU requirements, Rule 79, county and MHR requirements.
Collaborates with Human Resources and complies with MHR policies and procedures with staff recruitment, orientation, corrective action plans, retention, and training of case managers
Review and evaluate the performance of case managers, including performance appraisals in accordance with MHR policies and procedures
Assist in the development and implementation of programs goals and objectives
Attend and participate in all programs and Agency staff meetings
Ensure timely submission of all civil commitment paperwork; ensure timely submission of all Service Authorization documents to Hennepin County Children's Mental Health; track Service Authorizations using Xcel spreadsheet
Complete assigned reports and ensure collection of required data, audit case records, reports, and paperwork to ensure it meets agency & rule 79 requirements.
Monitor teams to ensure services to clients are meeting agency expectations and all documentation is in accordance with MHR documentation standards and Rule 79 requirements.
Conduct client intake assessment and assign cases to team.
Be responsive to clients’ and stakeholders’ concerns when quality of care is compromised by direct staff or agency practices.
Assess and monitor services rendered to clients

Benefits

MHR is looking for candidates who are Spanish speaking, Hmong speaking, and Somali speaking. You may receive a $1000 salary bonus for passing the language proficiency exam.
Up to 8 hours of clinical supervision per month provided toward LICSW, LCSW, LPC, and LPCC licensure.
Intensive two-week initial orientation program AND on-going in-house training program.
iPhone, laptop computer, and Wi-Fi provided for all community-based staff.
Health insurance (including family health coverage) with employee costs in the top 6% of most affordable health care options. Competitive dental insurance.
Automatic enrollment in retirement plan after 1 year with a 3% employer contribution.
9 paid holidays and 28 days accrued PTO during your first year.
Annual merit-based salary increases.
Schedule primarily Monday-Friday daytime hours.
MHR is committed to working towards racial equity and combating racism.
MHR is a tobacco free workplace promoting health & wellness for the individuals we serve and our employees.