About The Position
Altitude Sports is a Montreal-based leading ecommerce retailer in Canada, working and playing at the intersection of fashion and the outdoors. Founded in 1984, the company offers best-in-class advice on premium gear and technical apparel, a members-only benefits program, and a curated selection of products for outdoor adventures and urban pursuits. Our team is united by a passion for excellence, bringing together diverse talents and interests. Despite our growth, we remain true to our roots as the local shop nearly 40 years ago. Dedicated to sustainability, we strive to minimize our environmental impact, ensuring our love for the outdoors is matched by our commitment to preserving it. Our vision To be the biggest little shop. Our mission To equip our clients with the most durable & well-designed goods through an ecommerce experience that’s unequaled. Our values Put the customer first. Just say it. Run with it. Have fun. The role As a Stock Team Lead, you coordinate the execution of operational processes while ensuring compliance with productivity, quality, and safety objectives. You are responsible for leading a team of warehouse associates to ensure efficient and safe execution aligned with company standards.
Requirements
- 1+ years of experience in e-commerce or in a fast-paced operational work environment.
- College diploma in logistics, operations management, or equivalent work experience.
- Intermediate or advanced proficiency in Excel and comfort with technological tools.
- Strong team leadership, coordination, and problem-solving skills.
- Ability to work a flexible schedule and demonstrated autonomy.
- Bilingual (French and English), both written and spoken.
Responsibilities
- Prepare and assign daily tasks to the team based on operational objectives and weekly priorities.
- Lead daily shift start meetings to verify attendance, assign tools, and communicate performance goals.
- Monitor the execution of standard operating procedures and inventory placement policies (FIFO).
- Oversee compliance with assigned KPIs, including units per hour and service level agreements.
- Verify the correct use of equipment and operational support systems such as WMS and scanners.
- Prepare and distribute shift reports detailing resource usage, results achieved, and operational difficulties.
- Identify performance improvement opportunities and provide coaching to team members to ensure high performance.
- Ensure team compliance with occupational health and safety standards and report any incidents or hazards.
- Actively participate in the implementation of continuous improvement initiatives like LEAN and 5S.
- Contribute to pilot projects and the rollout of new processes within the department.
Benefits
- Discounts on outdoor and fashion brands for you and your family
- Full access to Telemedicine services
- Comprehensive health and dental coverage
- Personal Days
- Learning and development opportunities
- A chance to participate in social committees, sports teams, group outings and contests
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
