Site Shift Leader Night

SITEMETRIC LLC•Alexandria, VA

2h•Onsite

About The Position

Sitemetric is seeking a proactive, collaborative, and bar-raising Shift Leader to help lead the construction industry's transition to a safer, more secure, and more successful building experience. This role is for a rising professional eager to work with a fast-growing innovation leader in construction. As Shift Leader, you will be responsible for overseeing Access Control Officers (ACOs) during assigned shifts on large projects or campus environments. The primary goal is to ensure consistent operational performance, maintain compliance with site requirements, and support workforce logistics, often serving as the primary contact point for both internal teams and external stakeholders. The position reports to the Site Logistics Leader or Area Logistics Leader, depending on project size. The Shift Leader acts as the first line of leadership for ACOs and, when the Site Logistics Leader is not onsite, serves as the primary point of contact for internal teams and external stakeholders, mirroring many functions of the Site Logistics Leader but with a focus on shift-level supervision and execution. The role also involves cultivating relationships with customers and internal stakeholders, delivering high-quality service in dynamic construction environments, and requires an obsessive commitment to understanding customer and colleague needs. Overall, the position demands drive, grit, perseverance, and an abundance mindset to excel in challenging environments.

Requirements

Strong communication, teamwork, and problem-solving skills.
Ability to manage conflict and resolve issues quickly in high-pressure environments.
Demonstrated reliability, professionalism, and customer service orientation.
Flexibility to work various shifts, including nights and weekends as required.

Nice To Haves

Prior experience as an Access Control Officer or in a similar leadership/supervisory role preferred.

Responsibilities

Lead and supervise ACOs assigned to a specific shift or project within a campus.
Ensure all ACOs are properly deployed, trained, and supported during their shifts.
Monitor compliance with company policies, customer expectations, and site-specific protocols.
Act as primary onsite leader when Site Logistics Leader is unavailable.
Serve as escalation point for shift-level issues, including site access concerns, scheduling adjustments, and urgent workforce matters.
Coordinate directly with Site Logistics Leader to relay shift updates, challenges, and performance concerns.
Verify attendance, time in/out compliance, and overall performance of shift personnel.
Provide real-time coaching and support to ACOs, ensuring high standards of professionalism and customer service.
Report performance concerns or disciplinary matters to Site Logistics Leader for follow-up.
Serve as point of contact for customer representatives during assigned shifts.
Communicate site conditions, workforce movements, and shift-level concerns clearly and professionally.
Support a positive relationship between Sitemetric, general contractors, and subcontractors onsite.
Assist in maintaining accurate records related to shift operations (attendance logs, incident reports, site access data).
Ensure equipment and technology are functioning properly during the shift, escalating technical issues as needed.
Support scheduling adjustments and shift coverage planning in coordination with Site Logistics Leader.

Benefits

Competitive pay based on experience and qualifications
Bi-weekly payroll
Health, dental and vision insurance for full time employees
401(k) eligibility
Employee referral bonus plan includes $100 for each referred candidate that completes a minimum of 60 days of service with Sitemetric. Referring Employee must be active at the time of payment. Note that bonus payments will be subject to applicable taxes.
Accrued paid sick leave for all employees, even part time employees
Paid vacation, accruing at 40 hours per year, for full time employees
Opportunities for career growth and professional development
Supportive team culture that values clarity, reliability, and high performance
Access to the right tools, technology, and support to do your best work