Site Shift Leader Morning
About The Position
Sitemetric seeks a proactive, collaborative, bar-raising Shift Leader who will help lead the construction industry’s transition to a safer, more secure, more successful building experience for everyone. This role is for a rising professional eager to work with a fast-growing innovation leader in construction. As Shift Leader, you will be responsible for overseeing Access Control Officers (ACOs) during assigned shifts on large projects or campus environments, reporting to the Site Logistics Leader or Area Logistics Leader, depending on project size. The goal is to ensure consistent operational performance, maintain compliance with site requirements, and support workforce logistics. The Shift Leader acts as the first line of leadership for ACOs and, when the Site Logistics Leader is not onsite, serves as the primary point of contact for both internal teams and external stakeholders. The position mirrors many functions of the Site Logistics Leader but on a smaller scale, focusing on shift-level supervision and execution. You will be responsible for cultivating relationships with customers and internal stakeholders and delivering the highest-quality service across construction environments that are continually changing, dynamic, and uncertain. This requires an obsessive commitment to understanding customers' and colleagues’ values, immediate and evolving needs, and preferences, to enable them to maximize success on each project and across their broader project portfolio and enterprise. The role demands drive, grit, perseverance, and an abundance mindset to navigate and excel in challenging environments.
Requirements
- Strong communication, teamwork, and problem-solving skills.
- Ability to manage conflict and resolve issues quickly in high-pressure environments.
- Demonstrated reliability, professionalism, and customer service orientation.
- Flexibility to work various shifts, including nights and weekends as required.
Nice To Haves
- Prior experience as an Access Control Officer or in a similar leadership/supervisory role.
Responsibilities
- Shift Oversight and Compliance: Lead and supervise ACOs assigned to a specific shift or project within a campus. Ensure all ACOs are properly deployed, trained, and supported during their shifts. Monitor compliance with company policies, customer expectations, and site-specific protocols.
- Operational Leadership: Act as primary onsite leader when Site Logistics Leader is unavailable. Serve as escalation point for shift-level issues, including site access concerns, scheduling adjustments, and urgent workforce matters. Coordinate directly with Site Logistics Leader to relay shift updates, challenges, and performance concerns.
- Workforce Management: Verify attendance, time in/out compliance, and overall performance of shift personnel. Provide real-time coaching and support to ACOs, ensuring high standards of professionalism and customer service. Report performance concerns or disciplinary matters to Site Logistics Leader for follow-up.
- Customer & Stakeholder Interaction: Serve as point of contact for customer representatives during assigned shifts. Communicate site conditions, workforce movements, and shift-level concerns clearly and professionally. Support a positive relationship between Sitemetric, general contractors, and subcontractors onsite.
- Logistics & Administration: Assist in maintaining accurate records related to shift operations (attendance logs, incident reports, site access data). Ensure equipment and technology are functioning properly during the shift, escalating technical issues as needed. Support scheduling adjustments and shift coverage planning in coordination with Site Logistics Leader.
Benefits
- Competitive pay based on experience and qualifications
- Bi-weekly payroll
- Health, dental and vision insurance for full time employees
- 401(k) eligibility
- Employee referral bonus plan includes $100 for each referred candidate that completes a minimum of 60 days of service with Sitemetric. Referring Employee must be active at the time of payment.
- Accrued paid sick leave for all employees, even part time employees
- Paid vacation, accruing at 40 hours per year, for full time employees
- Opportunities for career growth and professional development
- Supportive team culture that values clarity, reliability, and high performance
- Access to the right tools, technology, and support to do your best work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
