Team Leader - Solution Delivery

Wellmark Blue Cross and Blue Shield • Des Moines, IA

4d

About The Position

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we've built our reputation on over 80 years' worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors-our members. If you're passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work.Learn more about our unique benefit offerings here. Want to know more? You can learn about life at Wellmark here.Job DescriptionLead and manage multi-disciplined teams in the planning, analysis, design, development, testing, deployment and maintenance of a software system or packaged vendor solutions, to support Wellmark's strategic initiatives. Ensure adherence to architecture standards, quality and production support of delivered solutions, and pursue and influence opportunities to use technology and process improvement to help reduce costs, improve service, reduce risk, and gain competitive advantage. Develop and mentor application staff on business practices and technical capabilities.

Requirements

• Bachelor's degree or direct and applicable work experience.
• Minimum 4+ years of experience managing the implementation and support of a technical solution through the full software development life cycle. This includes experience in leadership, typically gained through formal or informal leadership that demonstrates knowledge of work processes, products and services, and leadership competencies.
• Demonstrated planning and implementation skills.
• Ability to apply job-specific skills to make value-added contributions that align with evolving business strategies.
• Consultative and analytical skills to lead the team to appropriate decisions and recommendations.
• Demonstrated ability to express complex concepts clearly and concisely in writing and verbally.
• Experience in managing and analyzing complex information.
• Excellent problem solving and negotiation skills.
• Ability to influence and motivate others who are direct reports as well as those from other divisions and departments, including change management, creating a sense of urgency and teachable points of view.
• Demonstrated ability to utilize excellent time management.
• Experience in health or financial services industry technology.
• Strong knowledge of systems, products and infrastructure, including all aspects of information technology for an organization of similar size, and applicable technology trends.
• Knowledge of state and federal health care regulations.
• Travel required up to 5 percent.

Nice To Haves

• Bachelor's degree.
• Health services or financial services knowledge specific to areas of accountability.
• Global understanding of health plan products and policies is preferred.
• Experience partnering with global staffing vendors to deliver projects.

Responsibilities

• Provide leadership and day-to-day management of financial and human resources, primarily focusing on employee coaching, development, performance improvement, coordination and budgeting for staff and department(s) specific functions/services. Support business objectives and produce results that are effective, accurate, and timely and on target to meet HR team and stakeholder needs.
• Manage and oversee multi-disciplined teams, responsible for the full software development life cycle, which includes planning, analysis, design, development, testing, deployment and maintenance of a software system or packaged vendor solutions.
• Contribute to the continuous improvement of standards, methodologies, change, release and incident management processes, policies, procedures, tools and infrastructure, in conjunction with Wellmark Technology leaders and other stakeholders. Ensure the architecture, infrastructure, and technical solutions are designed for optimal reusability and integration, aligning with Wellmark technology, enables innovation and understand technology trends that can create business value in collaboration with Wellmark Technology leadership.
• Develop and mentor multi-disciplined teams on business practices and technical capabilities. Lead departmental compliance with applicable legal, regulatory, and contractual requirements, as well as with corporate policies.
• Become a trusted advisor and advocate for developing and supporting solutions to meet business needs. Develop an in-depth knowledge of Wellmark's core business processes, systems, and collaborate with portfolio team to ensure alignment of initiatives.
• Engage and collaborate with multi-disciplined teams to ensure the successful implementation and support of solutions.
• Develop and maintain long-term, collaborative relationships with key software and vendor solution providers. Ensure all are leading advocates for executing business solutions. Evaluate and manage the business relationship; including but not limited to ensuring adherence to Wellmark guidelines and standards, oversight of vendor operational metrics, and the management of vendor performance.
• Ensure the deployment and maintenance of business application solutions, are successfully integrated within Wellmark's business environment.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees