Team Leader Metering Process

Career finder•Ashwaubenon, WI

About The Position

WBS, a subsidiary of WEC Energy Group, is seeking a Team Leader Metering Process in our Green Bay, Wisconsin location. WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.Job SummaryThe Team Leader – Meter Service is responsible for the planning, organizing, and directing activities of meter service, meter testing and meter reading employees to ensure that operations are performed in a safe, efficient, and economical manner. The team leader is responsible for employee training, counseling, coaching and discipline in order to provide effective utilization and development of employees.

Requirements

Associates or Bachelor's degree in Electrical Engineering OR related technical field and some leadership experience.
In Lieu of a degree, the following will be considered:
4 or more years in Electrical Application, Distribution or Design
Metering Technical Journeyman Certification

Responsibilities

Responsible for achieving and communicating operational goals
Plan, develop, and conduct safety meetings and training sessions
Monitor employee safety, quality, and production by developing and using work reports and field visits.
Perform administrative duties such as reviewing and signing timesheets, etc., and generate time and attendance reports for review.
Provide work direction, coaching, counseling and discipline for adherence to policies and procedures
Provide support for internal and external teams to develop new and modify existing polices and procedures.
Continue education to improve skills and acquire new skills; maintain knowledge of corporate and electrical metering standards.
Resolve internal and external customer complaints, concerns, and hazards.
Identify and provide opportunities for employee self development.
Interview and hire employees.
Monitor growth and processes to identify workforce needs to match demand.
Effectively communicate and deliver presentations to all levels of management, internal and external customers, and vendors. (both verbal and written)
Evaluate changing needs and prioritize work accordingly.
Work with other teams within Customer Services, as well as other business units.
Demonstrate a sound knowledge of metering, corporate goals, and corporate policies.
Extensive intercompany travel and emergency callout.
Troubleshoot equipment and systems to identify needed repairs and revisions.
Perform regulatory work associated with the electric meter testing plan to support completion of reports for submittal to the Public Service Commission.