Team Leader, Access & Implementation

Thresholds • Chicago, IL

3d • $69,000 - $72,000

About The Position

Are you ready to take the next step in your career? As a Team Leader, you will supervise a dynamic team of 3-6 Intake Specialists as they provide mental health assessments in the community. This includes sharing intake assessment duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of the Intake team. Access & Implementation Team Leaders hold a unique position within Thresholds: they assess needs and direct potential clients to appropriate services while keeping an eye on the overarching goals of the program. You and your team will remove barriers to mental healthcare through assessing the need for service, making recommendations for treatment, connecting clients with services and resources, and helping them navigate complex systems. Our culture is supportive, and the Team Leaders are key to setting the tone. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff on documentation, drive collaboration on client care, and help staff work through challenges. Share your knowledge of harm reduction, trauma-informed care, and evidence-based practices and receive ongoing opportunities for training, clinical supervision, and leadership development.

Requirements

• Passion for mental health advocacy
• Strong communication and teaching skills
• Adaptability to staff and client needs
• Strong clinical assessment and clinical writing skills
• Superb time management and organizational skills
• A valid driver’s license, current car insurance, and a car for daily use
• Willingness to provide transportation to clients
• Willingness to travel to nursing homes, specialized mental health rehabilitation facilities (SMHRFs), hospitals, private residences, and other community spaces throughout Chicago
• Master’s degree in Counseling, Social Work, or closely related field

Nice To Haves

• Licensed clinician (LSW, LPC, LCSW, LCPC, LCP) preferred
• Previous supervisory experience preferred

Responsibilities

• Supervise a dynamic team of 3-6 Intake Specialists
• Provide mental health assessments in the community
• Share intake assessment duties within the team and leading by example while working directly with clients
• Provide guidance, and growing the clinical skills of the Intake team
• Assess needs and direct potential clients to appropriate services while keeping an eye on the overarching goals of the program
• Remove barriers to mental healthcare through assessing the need for service, making recommendations for treatment, connecting clients with services and resources, and helping them navigate complex systems
• Engage and motivate your staff
• Provide direct feedback
• Coach staff on documentation
• Drive collaboration on client care
• Help staff work through challenges

Benefits

• Competitive pay - Base Salary: $69,000 - 72,000 annually Based on applicable supervisory experience and licensure
• Generous PTO
• Dental insurance, vision insurance, 4 medical insurance plans
• 403(b) retirement plan with 3% employer match 
• Robust employee assistance program (EAP)
• Mileage reimbursement 
• Public service loan forgiveness 
• Cell phone reimbursement (up to $50/month)
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees