Team Lead, Social Work
About The Position
The Support and Connection Center provides 24/7 short stay, engagement, stabilization and treatment services for adults with mental health and/or substance use issues referred directly by NYPD as an alternative to the traditional police responses of arrest, summons, or transport to an emergency room. Guests are referred to the Center when their infractions are non-violent and/or low-level offenses such as loitering, trespass, public inebriation, and disorderly conduct. The goal of the Center is to help guests begin to identify and modify the behaviors that result in repeated police contact. An OASAS licensed outpatient clinic, located on site, provides services to guests who are eligible. The maximum length of stay is 5 days. Under the general direction of the Clinical Director, the Clinical Team Lead conducts rapid assessments, engages guests in wellness, discharge, and aftercare planning, and facilitates linkages to community services and residential settings. The team lead also oversees a team of CASAC's and Peers and is responsible for the delegation of tasks to the team.
Requirements
- LMSW, LCSW, LPC. (Licensed Professional Counselor) LMHC (Licensed Mental Health Counselor) or Masters and CASAC with NYS professional license required.
- A minimum of four (4) years of experience working with homeless and criminal justice involved individuals with either a diagnosis of mental illness or a substance use disorder, including experience in emergency or crisis services
- Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds
- The ability to work well in a highly pressured environment set and meets deadlines and delegate as appropriate
- An ability to interface with guests as well as all levels of staff
- Knowledge of case management software as well as a proficiency in Microsoft Office Suite
- Excellent oral, writing and listening skills
Responsibilities
- Provides direct care to guests, including conducting assessments to identify the full range of service needs
- As the primary counselor for a designated caseload - collaborates with the full on-site team to ensure coordination of care
- Counsel's guests through individualized and group sessions on issues such as wellness self-management, and community integration skills
- Identifies and makes referrals for community-based treatment and support services.
- Participates in daily team meetings
- Inputs guest information and updates into the facility’s case management software system, ensuring all data is accurate and entered in a timely fashion
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
