Team Lead (Outlet)

Rappahannock GoodwillFredericksburg, VA
13hOnsite

About The Position

Rappahannock Goodwill Industries (RGI) is searching for Team Lead who will assist in the operation of the Outlet store location. As a Team Lead you will assist in the supervision of the sales floor and processing department in absence of management, assuring goods are made available to the public in a clean, attractive environment with the best customer service.

Requirements

  • Must be available to work during operating hours as needed for business operations.
  • Work schedule may include days, evenings, weekends, holidays, and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
  • High School diploma or equivalent and 1+ years retail or related experience.
  • Must complete all RGI Team Lead training programs.
  • Completion of all additional mandatory trainings will be required as outlined by your supervisor to retain this position.
  • Verbal and written communications, bending/walking/lifting to 50 pounds.
  • Retail Store environment, some outside.

Nice To Haves

  • Supervisory experience preferred.

Responsibilities

  • Behave as a model worker in terms of personal appearance, behavior, quantity, and quality of work done.
  • Maintain the 5 S standards and score requirements consistently.
  • Assure exceptionally friendly customer service.
  • Assure the visual appearance and cleanliness of entire sales floor, including replenishment of merchandise, display of merchandise and advertising signs are clean and attractive.
  • Assist cashiers with voids, refunds, change and X and Z readings as needed.
  • Assure the best quality merchandise, removing poor quality, damaged or aged merchandise from the sales floor.
  • Maintain safe shopping and working conditions throughout the sales floor, taking immediate actions to correct problems with fixtures and equipment and reports violations to Store Manager.
  • Adhere to security policies and enforces all security rules and regulations and report incidents to Store Manager.
  • Assist in any other store functions as needed to assure all work goals are met.
  • Reinforce cross training across store functions.
  • Keep store manager informed of problems and successes relating to the sales floor and processing department.
  • All other duties as assigned.

Benefits

  • In addition to pay and benefits, you will receive valuable training and experience.
  • Best of all, when you come to work, you’ll know that your efforts make a meaningful difference in countless lives and communities.
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