Server Outlet

Town & Country Resort•San Diego, CA

3d•Onsite

About The Position

ARLO, the signature upscale restaurant at Town and Country Resort, is seeking engaging and polished Servers to deliver exceptional, memorable dining experiences for our guests. Servers at ARLO provide attentive, knowledgeable service in a fast-paced, high-volume environment while upholding the resort’s standards of hospitality and professionalism. Morning and Evening shifts available. Enjoy great team perks, including complimentary stays for you and your family, free daily lunch in our employee cafeteria, free parking, a 401(k) retirement plan, and more! For full-time team members, we also offer comprehensive Medical/Dental/Vision plans and employer-paid life insurance for added peace of mind. #towncountrySD

Requirements

Minimum 2-3 years of serving experience in a restaurant, hotel, or hospitality environment; upscale or high-volume experience preferred
Strong knowledge of food and beverage service, including menu details and drink pairings
Excellent communication and interpersonal skills with a professional demeanor
Proven ability to multitask, prioritize, and stay calm under pressure
Flexible availability, including evenings, weekends, and holidays
Ability to stand and walk for extended periods during shifts
Ability to lift and carry up to 50 pounds and perform repetitive motions such as bending and reaching
Work in a dynamic hotel restaurant environment with moderate noise, varying temperatures, and continuous guest interaction

Responsibilities

Provide a warm, professional greeting and create a welcoming atmosphere for every guest
Present menus, explain daily specials, and offer thoughtful food and beverage recommendations
Take accurate orders, enter them into the POS system, and ensure timely delivery of food and beverages
Serve all items according to ARLO and Town and Country Resort standards, checking presentation, portion, and temperature
Anticipate guest needs, respond promptly to requests, and address concerns or complaints with professionalism, involving a manager when needed
Maintain a clean and organized section, including tables, service stations, and surrounding areas.
Accurately handle payments, including cash and credit card transactions
Collaborate closely with teammates and kitchen staff to support a smooth and efficient service flow
Follow all health, safety, and sanitation guidelines at all times
Uphold the resort’s brand values and contribute to a positive, guest-focused culture