Outlet Team Lead - SC Support Center
About The Position
We are looking for an Outlet Team Leader to join our Outlet Team. In this position you will help oversee outlet operations in absence of management, helping with opening and closing the outlet and completing corresponding paperwork, correcting register errors and reporting employee issues to supervisory staff. This job may require strenuous activity. In accordance with the Goodwill of the Great Plains mission, we are committed to providing a competitive total compensation package, including salary and benefits, that will attract, retain, and reward high performing employees who share a passion for transforming lives through the dignity of work. Goodwill of the Great Plains strives to make employee compensation performance-based, competitive to organizations with similar missions, and commensurate for the individual’s level of responsibility.
Requirements
- High school graduate/GED preferred but not required
- At least two years of prior retail sales experience, with opening/closing responsibilities preferred
Responsibilities
- responsible for opening and/or closing procedures when opening and/or closing the store, ensuring the outlet is open during the posted hours of operations; safe, office, and other appropriate doors are locked upon leaving the building; paperwork is done accurately, etc.
- May act as shift supervisor in the absence of outlet management
- Oversee outlet operations in absence of manager and assistant manager and reports to them any issues that arise
- Provides exceptional customer service to internal and external customers
- First point of contact for customer complains in the absence of management
- May be called upon to correct EBT errors
- Train and evaluate outlet team members
- Count down cash drawers
- Drive forklift to fill store with product when needed
- Move full salvage boxes/crates to warehouse as needed/
- Follow outlet procedures for sales floor cashiering, customer service, merchandise hanging, and upkeep.
Benefits
- Health, Vision, and Dental Insurance available after 30 days
- Personal Day
- 401K
- Life Insurance
- Short-term disability available after one (1) year
- Birthday Day Off
- 6 Paid Holidays
- Paid Vacation and Sick Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
