Team Lead - Fulfillment - PRK
About The Position
Essential Functions: Monitors workflow and leads assigned Fulfillment team in daily sales orders, processing, and shipments. Coordinates fulfillment orders with Sales Team to ensure orders are processed, completed, and shipped out in a timely manner to meet customer deadlines. Prioritizes sales orders as they arrive in the order queue; expedites and resolves delays as deemed necessary. Forwards urgent and/or complex order(s) to management’s attention. Processes systems tasks including but not limited to: posting invoices, reconciling backorder reports, and daily sales order closeout. Works closely with Logistics support and Project Administrator to ensure team members have necessary resources and supplies to complete projects and objectives in a timely manner. Places additional supply orders as needed. Determines and authorizes overtime for designated team as production needs requires. Distributes and collects weekly time card information for payroll processing. Relays any discrepancies to management. Investigates and resolves inventory or sales order discrepancies. Relays complicated decisions to management. Recommends improvements for the overall efficient process workflow of the department. Assists team members with resolution of on-the-job technical problems. Trains team members on correct procedures in order to execute tasks properly.
Requirements
- High school diploma or equivalent.
- Minimum three (3) years experience in the Fulfillment department or experience from which comparable knowledge, skills and abilities have been demonstrated/achieved.
Nice To Haves
- Associates Degree preferred.
Responsibilities
- Monitors workflow and leads assigned Fulfillment team in daily sales orders, processing, and shipments.
- Coordinates fulfillment orders with Sales Team to ensure orders are processed, completed, and shipped out in a timely manner to meet customer deadlines.
- Prioritizes sales orders as they arrive in the order queue; expedites and resolves delays as deemed necessary.
- Forwards urgent and/or complex order(s) to management’s attention.
- Processes systems tasks including but not limited to: posting invoices, reconciling backorder reports, and daily sales order closeout.
- Works closely with Logistics support and Project Administrator to ensure team members have necessary resources and supplies to complete projects and objectives in a timely manner.
- Places additional supply orders as needed.
- Determines and authorizes overtime for designated team as production needs requires.
- Distributes and collects weekly time card information for payroll processing.
- Relays any discrepancies to management.
- Investigates and resolves inventory or sales order discrepancies.
- Relays complicated decisions to management.
- Recommends improvements for the overall efficient process workflow of the department.
- Assists team members with resolution of on-the-job technical problems.
- Trains team members on correct procedures in order to execute tasks properly.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
