Lindon Fulfillment Center Team Lead

doTERRA International LLC•Lindon, UT

3d•Onsite

About The Position

The Fulfillment Lead is responsible for leading a designated team through daily activities in dōTERRA’s Fulfillment Center to ensure efficient workflows, timely order processing, and adherence to quality and safety standards. This position supports operations in the Inventory, Packing, and other fulfillment areas and serves as a key communication link between team members and leadership. The Team Lead plays a critical role in driving team performance, resolving issues in real time, and fostering engagement. While primarily focused on Fulfillment Operations, this position may also support or step into roles in Warehouse or Production as needed to meet business demands.

Requirements

High school diploma or equivalent.
1–2 years’ experience in a warehouse or fulfillment setting.
Computer skills (e.g., WMS systems, Excel, or equivalent).
For safety purposes must be proficient in English communication including reading, writing and must be able to communicate to others as well as be able to receive communication from others.
Strong communication and conflict resolution skills.
High attention to detail with the ability to multitask in a fast-paced environment.
Ability to work in a physically demanding environment, including standing, walking, and lifting up to 50 lbs.
Comfortable working around warehouse equipment and machinery.
Flexible schedule with availability for early mornings, late shifts, and weekends as needed.

Nice To Haves

Prior leadership or supervisory experience preferred.

Responsibilities

Lead daily operations by working alongside the team.
Drive company initiatives and set clear goals with deadlines.
Manage workflow: prioritize same-day/high-priority orders, monitor wave releases, and resolve issues/problem totes.
Adjust staffing and provide support across zones as needed.
Oversee slotting, stocking, condensing, and damage control.
Maintain full product availability and ensure proper product handling.
Ensure correct packing procedures and hourly productivity.
Perform quality audits and uphold packing standards.
Motivate and support team members, especially those underperforming.
Track and share individual and team performance metrics.
Ensure timely breaks and adherence to expectations.
Respond to equipment issues and enforce safety practices.
Maintain a clean, organized, and safe work environment.
Demonstrate eagerness to help in other fulfillment center departments when necessary.
Always be an ambassador of dōTERRA culture.