Team Lead – Accounts Receivable Financing - Hybrid

First Business Bank•Des Plaines, IL

21h•Hybrid

About The Position

The Team Lead- Accounts Receivable Financing plays a key role in scaling our Accounts Receivable Finance platform by leading an Account Management team and managing a select portfolio of complex clients. This role balances people leadership, client partnership, and operational excellence while collaborating closely with cross‑functional teams. You’ll help drive a strong client experience, support growth, and continuously improve how we operate. Work Model: This is a hybrid role- with up to two days per week at the office: 2400 East Devon Ave, Des Plaines, IL.

Requirements

Minimum of 7 years of experience across key areas of the factoring industry.
Minimum 3 years of management experience.
Proficient in identifying client fraud or suspicious activity in a factoring environment.
Ability to adapt to changing priorities.
Expected to work in a fast-paced environment under deadlines while maintaining accuracy and quality.
Proficient in training small groups on new or existing processes.
Proven ability to manage team members across in-office, hybrid and remote work environments.

Responsibilities

Lead day‑to‑day account management activities including invoice purchases, approvals, and workflow oversight
Review exceptions, resolve issues, and ensure compliance with policies and procedures
Monitor portfolio health and escalate risks proactively
Serve as a trusted partner to clients, ensuring clear and timely communication
Support client onboarding, renewals, and offboarding
Approve client line changes within authority and escalate as needed
Partner with Underwriting, Portfolio Management, Debtor Credit, Collections, and Operations
Participate in onboarding, portfolio reviews, and pipeline discussions
Surface risks and ensure timely resolution in partnership with leadership
Set clear goals and lead a high‑performing Account Management team
Coach, develop, and support team members through regular feedback
Foster accountability and a continuous‑improvement mindset
Identify efficiencies and help scale processes as the business grows
Support system enhancements and SOP updates