Team Coordinator - Rapid Rehousing

Community of Hope • Washington, DC

1h • $28 - $31 • Hybrid

About The Position

Are you passionate about empowering individuals to achieve stability, wellness, and independence? Join Community of Hope as a Full-Time Team Coordinator in our Rapid Rehousing Program, where you’ll lead a dedicated team of Housing Stability Case Managers helping adults secure permanent housing, increase income and access to benefits, and build healthier futures. This is your chance to guide and inspire while making a powerful impact in the lives of those transitioning out of homelessness. Join a mission-driven team dedicated to ending homelessness and making a difference every day! This position is located at MLK Jr Ave in Southeast, DC.

Our Approach and Values:
We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.
We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
We lead and advocate for changes to make systems more equitable.
We strive for excellence and value integrity in all that we do

Requirements

• Bachelor’s degree or equivalent experience required.
• Minimum two years of experience working in social services required for those with a degree. Minimum four years experience required if no degree.
• Strong interpersonal, conflict resolution, and organizational skills required.
• Willingness to continue professional development in areas related to job functions.
• Strong written and verbal communication skills.
• Flexibility and adaptability to change.
• Ability to work independently and as a team.
• Ability to work flexible hours as needed to accommodate client and program schedules.
• A valid driver’s license and regular access to a car, as well as proof of auto insurance, required for staff working in scattered site housing programs.

Nice To Haves

• Supervisory and/or leadership experience preferred.
• Experience working with people experiencing homelessness and/or living in poverty strongly preferred.
• Knowledge of community resources or the ability to become knowledgeable preferred

Responsibilities

• Welcomes families to the program, which includes reviewing and explaining program rules and client rights and responsibilities, and providing each family with a copy of the Program Rules.
• Works with families using a two-generation (whole family) approach to develop individual goal plans that are measureable and detailed with action steps that will help each family achieve their goals. Updates goal plans according to program contract guidelines and as needed, signed by client and case manager.
• Networks and coordinates with community resources, makes referrals as appropriate, and follows up to confirm and track families’ participation in housing, employment, medical care, substance abuse treatment, mental health treatment, training, etc.
• Coordinates with available employment supports to ensure that clients’ employment and educational needs are being effectively addressed.
• Provides information, as needed, to the COH Housing Operations Coordinator, and external funders including TCP, DHS, HUD, and DCHA.
• Maintains appropriate files, including detailed, timely case notes, Releases of Information, Unusual Incident Reports, Program Rules, F-SPDAT or other required assessments, goal plans, home visit reports, rental receipts, financial literacy documents, etc., according to the specifications in the program contract guidelines.
• Meets with supervisees regularly and provides real-time feedback, training, support, and coaching as needed. Creates meeting agendas, sends meeting agendas in advance when possible, and documents concerns promptly as needed.
• Reviews the performance of team members in a timely manner, including completing 90 day and annual performance evaluations per their due dates, documenting any issues or changes, providing recommendations for professional development and/or training opportunities, and recognizing staff when appropriate.

Benefits

• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay.
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
• Medical, dental, vision, life & disability insurance + 403(b) retirement.
• Leadership development, internal promotions and career growth opportunities.
• A culture grounded in equity, compassion, and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level