Tax Collector (County Clerk)

Shelby County•Memphis, TN

About The Position

Works under the general supervision of an assigned supervisor to be responsible for the collection of delinquent taxes returned checks serving warrants subpoenas and citations in a specialized environment. Pay Grade: 46 Salary Commensurate with Experience and Education

Requirements

Five (5) years of experience in telephone or in-person collection of delinquent revenues including, but not limited to, tax collections. or related experience; AND
High school diploma or possess a GED; OR
An equivalent combination of related education and/or experience.
PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Responsibilities

Instructs taxpayers by phone and in person how to pay delinquent business taxes so that they may obtain a current business license.
Audits new business license applications and issues new licenses.
Processes room occupancy tax returns and collect delinquent taxes, as needed.
Processes rental car tax returns and collect delinquent taxes, as needed.
Serves distress warrants, citations, and subpoenas.
Checks field complaints and check business locations (verification).
Locates unregistered businesses and assists taxpayers in compliance.
Handles return mail and problem accounts as assigned.
Collects bad checks for all County Clerk Offices when necessary.
Answers a variety of questions by telephone concerning business or accounts.
Operates office machines.
Trains new tax collectors in fieldwork.
Maintains records prepares schedules and advises business owners to file yearly schedules.
Assists with maintaining the security of the office.
Research records in order to help in the collection.
Performs other related duties as required or directed.