HNHF Tax Clinic Specialist

Nationwide Children's Hospital • Columbus, OH

2d

About The Position

Prepares federal and state income tax filings for qualified taxpayers. Provides services that meet the highest standards of ethical conduct and quality customer service.

Requirements

• High School Diploma or equivalent, required.
• Working knowledge of relevant income tax law.
• Ability to learn and use income tax preparation computer software.
• Ability to work with the public in a calm, helpful manner.
• Effective interviewing skills.
• Flexibility and team-orientation.
• Detail-oriented and accurate.

Responsibilities

• Completes IRS/VITA tax law training, completes required certification exams, and obtains tax preparer certification at the advanced level.
• Prepares state and federal income tax returns for qualified program participants using the required income tax preparation software.
• Works with clients in in-person sites or on NCH provided virtual platforms.
• Gathers all needed intake information and provide high-quality customer service at all times.
• Supports data gathering activities related to NCH research around the benefits of tax filings for low-income participants.
• Provides information about other avenues for tax preparation for clients with returns outside our site’s scope of practice.
• Assists with scheduling appointments and contacting participants for appointment reminders.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees