Tax Analyst, Tax Technology Support

DMA - DuCharme, McMillen & Associates, Inc.

1d • Remote

About The Position

The Tax Analyst provides technical and operational support for tax engine configuration, process automation, and reporting within DMA’s Managed Tax Services team. This role focuses on optimizing tax workflows, ensuring compliance, and delivering accurate reporting for client engagements. The Tax Analyst collaborates with internal teams and clients to troubleshoot issues, implement solutions, and enhance tax technology processes.

Requirements

• Bachelor’s degree in Accounting, Business, Information Systems, or related field required.
• 1+ year of professional experience; internship or related exposure preferred.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); strong Excel skills preferred.
• Familiarity with tax engines (Vertex, Avalara, OneSource) and ERP systems (SAP, Oracle, Microsoft Dynamics).
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Configure, test, and maintain tax engines (Vertex, Avalara, Thomson Reuters) and ERP systems for client projects.
• Automate tax processes and reporting workflows using data transformation tools and scripting solutions.
• Validate and process client data for accuracy and compliance with tax regulations.
• Work closely with customers to understand their needs, promote customer satisfaction, retention, and success.
• Review and analyze business process inputs, document variables and constraints, define prospective outcomes, and recommend solutions.
• Process and troubleshoot customer workflows using data transformation tools.
• Respond to client inquiries and provide support for tax engine functionality and process issues.
• Collaborate with team members to identify and implement process improvements.
• Provide break/fix resolution and ongoing tax solution maintenance to optimize efficiency and accuracy.
• Perform other duties as assigned.

Benefits

• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment
• Culturally focused on work/life balance, mental health, and the overall wellness of our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees