Targeted Case Manager

Liberty Resources / Liberty POST•Syracuse, NY

43d•$50,000 - $55,000

About The Position

The Targeted Case Manager (TCM)) is responsible for providing care coordination and resource linkage for clients served by Liberty Resources’ Integrated Healthcare clinic. The TCM plays a key role in managing referrals for new clients and conducting outreach activities to assess and connect individuals with the services they need within the agency. This role primarily supports clients living with severe mental illness and/or substance use concerns, ensuring they receive comprehensive and tailored care to improve their overall well-being.

Requirements

Bachelor's degree (minimum) in a relevant field such as Psychology, Social Work, or Human Services.
1-2 years of experience in Behavioral Health, Substance Use, or Social Services.
Valid NYS driver’s license and access to reliable transportation required.

Nice To Haves

Experience with mental health, substance use disorders, and vulnerable populations preferred.
Knowledge of community-based behavioral health care and case management is an asset.

Responsibilities

Works with recipients to determine their immediate and ongoing need for Care Management services and completing enrollment and referral processes.
Conducts ongoing assessments to identify individual’s strengths, and barriers, and establish clear goals that directly affect the overall health and wellness. This includes linking individuals with additional support services. Assessments address all areas of need and are not limited to that of heath or mental health.
Coordination and collaboration with all providers and support services for each individual served. This includes developing a comprehensive Plan of Care that is created with input from the treatment team and shared with all members. The Care Manager ensures that goals identified within the plan are measurable, delivered in a cost conscious manner, and include the individual’s needs.
Maintains relationships with Community Service providers, Physicians, Specialists, Mental Health providers, Hospitals and other services to ensure individuals are well supported. Establishes clear lines of communication to ensure the best quality of care is received.
Completes all required documentation, in timelines in accordance with program standards.
Supports other community based programming as well as all other duties, responsibilities and related tasks as assigned.