Taproom Food Runner PT

TWENTY-NINE PALMS BAND OF MISSION INDIANS•Coachella, CA

8d•$16 - $16

About The Position

This position is responsible for supporting serving staff in carrying beverages and meal items to designated tables. . Their duties include communicating with Servers to determine their needs, carrying food items from the expediting counter to the right table and helping with cleanup duties after the conclusion of service. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Requirements

High school diploma or equivalent preferred but not required.
One to three months related experience and/or training; or equivalent combination of education and experience preferred.
Must pass periodic random drug screens.
Must be able to pass background suitability investigation.
Must obtain a Tribal Gaming License.
Must obtain all other applicable certifications and licenses.
Must provide proof of eligibility to work in the United States within 72 hours of employment.

Nice To Haves

Hospitality-related kitchen experience preferred.

Responsibilities

Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
Deliver food orders to guests quickly and accurately.
Uphold sanitation and food safety principles
Check in with guests to ensure their experience is satisfactory.
Serve prepared food items.
Examine portioning and garnishing of completed food order.
Review order for accuracy and tabulates check.
Handle various impromptu requests from guests.
Clean and sanitize work station.
Relay reports of customer satisfaction to management and relevant parties.
Present a positive image of the Casino to its guests and vendors and to assist them as required.
Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
Perform any other duties that may be assigned from time to time.
Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
Perform any other duties that may be assigned from time to time.