Job Description: Provide individualized assessment of work, family and personal development needs and opportunities Build professional one-on-one working relationships with youth participants to assist in eliminating challenges that are hindrances to obtaining and retaining employment Conduct intake assessments to create individual employment plans to guide customers on their path to employment Manage a caseload of 50-75 customers Maintain daily contact with caseload to document customer activities Provide referrals to appropriate programs, community service sites or social service agencies when needed Encourage customers to participate in and follow through with planned activities Oversee customer activities and assist with workshop schedules Create solutions to customer attendance problems Maintain organized database of customers and keep detailed documentation of all contacts Follow up with customers to verify and document job placement status Maintain customer files as specified by the contractor and local, state and federal standards Document all participant contacts and activities in case progress notes Assist in the preparation of project reports and file audits as needed Help ensure that positive outcomes and goals are met as required by contract Work with the team on implementing processes that increase customer engagement Become proficient in the CWDS database/tracking system Perform other duties as assigned EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI We believe we can help our customers overcome their most challenging obstacles We believe in seeing through other people's eyes We believe that we can make a difference in people's lives We believe in meeting people where they are today and helping them to realize a better tomorrow We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed