Youth Career Navigator

EDSI (Educational Data Systems, Inc.)•Wilkes-Barre, PA

About The Position

To provide support and assistance to youth program participants in all areas related to gaining and/or retaining employment and career advancement · Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving · This position requires an organized individual who can efficiently handle several responsibilities simultaneously

Requirements

Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Customer service experience required
A working knowledge of MS Office
Valid driver's license and clean driving record

Nice To Haves

College Degree or equivalent experience preferred
Bi-lingual (Spanish) skills preferred

Responsibilities

Assist in the preparation of project reports as needed (participation, placement, etc.)
Accurately complete required documentation for enrollment
Work with government officials to ensure appropriate documentation is completed and received
Create solutions to participant attendance problems
Oversee participant activities and assist with workshop schedules
Provide consistent and comprehensive case management and follow-up
Provide individualized assessment of work
Provide referrals to appropriate community service or social service agencies when needed
Maintain organized database of clients and keep detailed documentation of all contacts with clients
Coordinate participant retention services and accommodate participant work schedules
Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
Share information with appropriate staff and/or funding agencies. Maintain participant files as specified by contractor.
Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination.
Ensure participants follow through with planned activities as outlined in contract with funding agency
Help ensure that positive outcomes and goals are met as required by contract Work with school officials, counselors, community partners, technology centers and community colleges to arrange career exploration opportunities
May be required to work outside of traditional hours on occasion
Other duties as assigned