TAM Collector

Liberty Resources / Liberty POST • Syracuse, NY

23h • $30

About The Position

We’re currently seeking a motivated Per Diem TAM Collector to join our Multisystemic Therapy Program.
Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
TAM Collector Position Summary:
The Internal TAM Collector is primarily responsible for collecting, inputting, and tracking data for the Therapist Adherence Measures 9TAMs) that are a component of the Quality Assurance processes in the Multisystemic Therapy (MST) treatment model.

Requirements

• High School Diploma or GED required.
• Strong organizational and interpersonal skills.
• Ability to engage families quickly in a call.
• Ability to communicate with families in a way that is culturally responsive and trauma informed.
• Openness to ongoing evaluation, feedback and supervision of work.
• Ability to work independently and with flexibility in days and hours of work.

Nice To Haves

• Bachelor’s or Master’s Degree preferred.
• Experience in a mental health or human services positon and/or in provision of MST preferred.

Responsibilities

• Connect with caregivers by phone, as required, to collect TAM surveys as stated in MSTi TAM Schedule Reports.
• Input outcomes of TAMs into MSTi.
• Collaborate with MST system staff to increase rates of TAM collection and ensure all forms of TAM collection are inputted within MSTi.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED