Talent Solutions Partner

FHI • Savannah, GA

5d • Hybrid

About The Position

The Talent Solutions Partner for Steel Toe Talent (STT) is a hybrid sales and delivery role responsible for growing client relationships, expanding service utilization, and ensuring exceptional execution of STT’s recruiting solutions. This individual is a confident communicator and business developer who understands fast-moving operations and can translate talent needs into actionable recruiting strategies. They serve as the face of STT in the field—building trust, educating leaders on our offerings, and ensuring every engagement delivers measurable results. This role blends sales acumen, client management, and hands-on recruiting execution. The ideal candidate is resourceful, relationship-driven, analytical, and excited to evangelize the STT brand. SUCCESS FACTORS : We will know the Talent Solutions Partner is successful when these competencies are demonstrated: Sales & Influence: Able to articulate value, overcome objections, and build credibility quickly. Operational Understanding: Knows how operations run and how talent impacts performance. Relationship Builder: Develops trust at all levels—from hiring managers to executives. Execution & Ownership: Comfortable doing the work, not just managing it. Communication: Crisp, clear, and confident in both written and verbal formats. Adaptability: Thrives in fast-paced, ambiguous, growth-focused environments. Brand Evangelism: Passionate about representing STT as “operators who recruit.” BEHAVIORAL CHARACTERISTICS: Attention to detail and ability to follow directions. Must be able to manage multiple tasks against competing priorities. Takes ownership of customer needs and goes the extra mile to exceed expectations. Actively collaborates with other teams to ensure consistent and integrated second-mile service across the organization. Consistently seeks opportunities to enhance the customer experience and deliver personalized solutions within their team. Actively solicits feedback and takes appropriate action to resolve issues and create enhancements to improve future experiences. Demonstrates critical thinking skills related to problem-solving and process improvement. Operates with high ethical standards and integrity. Exercises confidentiality concerning matters related to FHI associates, corporate information and exhibits a high level of business and personal integrity consistent with FHI’s Purpose, Vision, and Values. High interest in professional success and career. Demonstrate interest in and understanding of all FHI policies and procedures and other employment issues. Leadership skills and ability to supervise people and production effectively. Availability to travel

Requirements

• 3+ years in recruitment, talent acquisition, or staffing experience (high-volume or operations-focused preferred).
• Demonstrated success in client-facing or account management roles.
• Strong business acumen with understanding of warehouse, logistics, or operations environments.
• Ability to travel frequently and work independently with minimal supervision.
• Excellent communication, presentation, and relationship-building skills.
• Ability to manage competing priorities while maintaining a high-quality client experience.
• Comfortable with data, metrics, and structured processes.
• Strong communication (written and verbal) skills and presentation skills.
• Analytical, critical thinking and problem-solving skills.
• Ability to effectively give and receive feedback in a professional manner.
• Experienced w/ MS Office products (Word, Excel, Outlook)
• Excellent communication skills, both written and verbal
• High level of organizational skills.

Nice To Haves

• Experience in RPO, workforce solutions, or staffing sales preferred
• Background supporting high-volume hiring, surge projects, or multi-site recruiting preferred
• Familiarity with CRM tools, ATS systems, and pipeline management preferred
• Strong problem-solving and consultative selling skills preferred

Responsibilities

• Business Development & Sales Enablement Represent Steel Toe Talent as a brand ambassador at client sites, industry events, and prospect meetings.
• Identify new opportunities within existing accounts and uncover potential prospects through outreach, networking, and field visibility.
• Collaborate with the Director of TA & STT to refine proposals, pricing, scopes of work, and solution design.
• Lead initial discovery conversations with prospects and translate operational challenges into recommended STT solutions.
• Maintain a consistent pipeline of leads and opportunities with accurate tracking and reporting.
• Client Relationship Management Own the client experience for assigned accounts—building strong, trust-based relationships with leaders and stakeholders.
• Conduct regular client check-ins, performance reviews, and data-driven updates to ensure satisfaction and alignment.
• Proactively identify risks, gaps, and areas for improvement; escalate as needed with recommended solutions.
• Serve as the primary point of contact for client deliverables, timelines, expectations, and communication.
• Ensure all engagements follow STT processes and maintain a high standard of execution.
• Recruiting Execution & Project Delivery Perform hands-on recruiting support as needed, including sourcing, screening, assessing, and funnel management.
• Partner with internal recruiters and hiring leaders to ensure timely, accurate delivery of candidates.
• Oversee project launches (including Surge Hiring engagements), traveling onsite to support kickoffs, intake sessions, and alignment meetings.
• Monitor KPIs for each engagement (time-to-fill, submittal volume, quality, conversion rates) and communicate insights to clients.
• Ensure all candidate pipelines, ATS workflows, and reporting processes align with STT expectations.
• Travel & Field Engagement Travel regularly (up to 40–60%) to client sites for relationship building, intake sessions, operational walk-throughs, and engagement support.
• Facilitate onsite brand evangelism—helping clients understand the STT model, offerings, and value.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees