Talent, Learning & Culture Partner

Emory Healthcare•Tucker, GA

2d•Hybrid

About The Position

The team at Emory Healthcare makes a difference every day guided by our purpose- We Improve Lives and Provide Hope. Named one of Newsweek's Top 100 Most Loved Workplaces and with the most ANCCÂ© Magnet designated facilities in Georgia, Emory Healthcare looks to create an unparalleled experience for our employees, our patients, and their families. One of the organization's strategic plan pillars that help us achieve this purpose is centered on Emory Healthcare's commitment to our people. Specifically, we are focused on building the Best Place to Work where everyone contributes at their best and has a sense of belonging. Our vision is to become the industry leader, a premier academic system in the US that sets the standard for excellence in care delivery, innovation and education. This mission has grown in importance and complexity as a result of the significant healthcare industry disruption in recent years. We are faced with the challenge to scale up our best practices, innovate our processes, strengthen our seamless system alignment and the build new skills and capabilities we need to strategically grow. Guiding the way we show up to deliver our key results is the culture we are intentionally building at Emory Healthcare. Our cultural beliefs One Emory, People Centered, Lead Change and Own It are integrated in all that we do and inform the way we work together, the way we deliver care and the accountability we have to become the Best Place to Receive Care and the Best Place to Work. The Talent, Learning and Culture Partner is part of the Emory Healthcare's System Talent, Learning & Culture team with direct deployment focus of our programs and initiatives for the hospitals, clinics and shared services teams. This role is responsible for deploying culture workshops, trainings and programs that better enable organizational retention and development across all 30,000 employees, with a focus on Leadership Development The role is a partner for content and strategic planning of local leadership retreats and large meetings for alignment and capability building of local leadership teams In addition, the role is a liaison for the COE Talent team to support talent initiatives, including but not limited to talent review and talent development programs, coordinate efforts for the Emory Healthcare employee survey and any on-demand capability building and development requests from our operations The role reports to the Vice President Talent, Learning and Culture with a matrix reporting relationship to the Vice Presidents Human Resources for their assigned groups The role is responsible for deploying learning, talent and employee experience initiatives inside Divisions, Functions and Service Lines, including supporting the various business leaders, physician leaders and HR business partners in their unique talent & learning agendas, leadership retreats and on-demand training delivery

Requirements

Education - Bachelor's degree in Human Resources, Industrial-Organizational Psychology or related field
Experience - 8 years minimum in related field or experience in lieu of degree
Practitioner-level expertise in learning & development with experience in deploying Talent Management initiatives
Strong experience partnering with HR business partners and operating in a matrix organization
Strong project management skills; organized and detail-oriented; Ability to independently manage, own and execute projects, escalating with questions and concerns as needed
Experience with Microsoft Office Products (high proficiency with PPT, intermediate proficiency with Excel)
Expert facilitation, interpersonal and communication skills with the ability to relate to a variety of audiences
Strong communication skills; ability to work with all levels of talent including Executive Leaders
Tolerance for ambiguity balanced with the ability to organize and deploy practical solutions
Customer centricity focus and ability to build strong working relationships with internal and external partners
Innovative thinking and proven ability to research innovative learning and development practices and tools to continuously enrich and enhance Emory Healthcare talent, learning and employee experience practices
Strong problem-solving capabilities and critical thinking mindset
Ability to independently manage, own and execute projects, escalating with questions and concerns as needed

Nice To Haves

Master's Degree in business, English, history or Poly-Sci or related field
Experience - 10 years minimum experience with at least 5 years in a management position

Responsibilities

Support culture workshops as part of cascading Emory Healthcare's recently defined culture model and framework
Train and support other workshop facilitators and culture champions to deliver the content and use the tools
Work closely with HR Business Partners to build local deployment strategies and coordinate training schedule for workshop sessions
Partner with local communications teams to include culture updates, content and recognition in local communication channels and platforms
Coach leaders and team members on how to demonstrate the Emory Healthcare culture and be role models for others
Responsible for partnering across Emory Healthcare (EHC) to identify their unique learning & development needs and deliver effective training content
Training Design: Support the design of customized trainings, workshops and leadership retreats to support divisions, functions and service lines based on needs analysis
Advanced Facilitation: Facilitate high quality on-demand trainings and workshops inside divisions, functions and service lines using various forms and formats including group discussion, lecture, simulations, videos and platforms to support virtual and in-person learning
Partners with other system level talent & learning colleagues to deliver on-demand trainings/retreats as identified
Facilitates nominations into system-level leadership programs, as well as supports follow-up / coaching for those who attend as they return back to their divisions, functions and service lines
Facilitates into COE deliver training programs for content as identified
Works closely with COE and HR Business Partners to build local audit and communication methods for regulatory and other required eLearnings
Maintains professional growth by participating in educational programs and professional organizations and activities to maintain a knowledge of national trends and to promote leading edge performance and expertise within the department
Supports enhancing system-wide Performance Management trainings and other performance projects
Works closely with COE and HR Business Partners to build local reporting, calibration and communication methods for key performance processes
Support deployment and execution of talent initiatives including but not limited to talent assessments and workforce development programs
May support identified Talent Development initiatives as needed including but not limited to facilitating New Leader Accelerations and culture enhancing programs, supporting mentoring programs, and running listening sessions
Provide guidance and facilitate local completion of talent review process to roll up at system level, support action planning and follow-up items from talent review
Provides coaching on assessment generated reports to identified coachees (including but not limited to 360s)
Partner closely with Program Director Employee Experience and HR Business partners to support the full cycle employee surveys including preparation, driving participation, results cascading and action planning
Support programs and initiatives designed to enhance employee engagement and sense of belonging
Support local recognition for talent including nominations for awards, communications and stories