Talent Engagement Specialist (925658)

Equus • Neptune City, NJ

3d

About The Position

- In this Talent Engagement role, you will be an integral part of the - Operational team, responsible for greeting clients and managing the reception area, client outreach, and appointment scheduling. - You will go out to Community Based Organizations in Monmouth County NJ and make presentations about our program offerings and begin the intake and eligibility process. - In this role, it is integral that you manage client information in the database and see each client through to completion. - You will support management by gathering needed data and generating reports. - In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets. - Respond to business phones including directing callers to appropriate staff, responding to voicemail messages within 24 hours of receipt, scheduling client appointments and reaching out to clients who fail to report for appointments - Seek out process improvements to improve the company - Manage and direct office communications

Requirements

• You are a self-motivated and flexible team player.
• You consider yourself to have strong organizational, interpersonal, and communication skills.
• You're driven and comfortable multitasking.
• You take pride in your ability to recognize and solve problems as they arise.
• You enjoy making connections with others both in person and over the phone.
• You have a High School or General Education Diploma or higher and 1-2 years of clerical experience and are ready to make an impact.
• You must have access to reliable transportation for travel around Monmouth County, NJ

Nice To Haves

• We'd be blown away if you have previous experience working with individuals from a diverse range of backgrounds.

Responsibilities

• Greeting clients and managing the reception area
• Client outreach
• Appointment scheduling
• Making presentations about our program offerings
• Beginning the intake and eligibility process
• Managing client information in the database
• Seeing each client through to completion
• Supporting management by gathering needed data and generating reports
• Assisting with new participant orientations
• Assembling all necessary informational materials or packets
• Responding to business phones including directing callers to appropriate staff
• Responding to voicemail messages within 24 hours of receipt
• Scheduling client appointments
• Reaching out to clients who fail to report for appointments
• Seeking out process improvements to improve the company
• Manage and direct office communications

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees