Manages a caseload of participants and provides counseling and mentoring to Youth, Adult, and Dislocated Workers Assesses participant competencies, work history, educational attainment, skills, and abilities; identifies challenges to finding employment and prompts them to find solutions Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals Maintains information about area resources and employers Ensures participant accountability and attendance; tracks and maintains employment retention goals Provides government agencies with prompt notification that a participant has lost or reduced hours of employment Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues Provides information to participants on available training and/or jobs that will lead to advancement Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level. Display the ability to work with a variety of cultures, languages, educational and economic backgrounds. Work well in teams, business customers and other staff Able to communicate effectively to both oral and written Additional duties as assigned
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Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
Associate degree
Number of Employees
1,001-5,000 employees